POS, payments, tables, kitchen, express kiosk, mobile waiter and receipts
Use Vendion’s POS for orders, payments, tables, kitchen tickets and receipts. Get an overview of the main POS functions.
Find products using menu groups and favourites. Choose images and text, text only or list view, and open product information with a long press or right-click.
Many products have variants (sizes) and modifiers (extras). Learn how they work in the POS.
Manage quantities, notes and kitchen status on the tab. Place the panel on either side; on mobile, switch between menu and tab.
Next to the tab you'll find quick buttons for common actions like discount, split, park, send to kitchen and pay.
The table overview shows all tables with real-time status. Choose between grid and graphical floor plan with color-coded tables.
Send to kitchen dispatches items to the kitchen (KDS or ticket printer). Items route via ticket destinations and can auto-dispatch on payment.
Use available payment methods, combine partial payments and manage gift cards, loyalty discounts, tips and receipts.
A pre-bill is a preliminary bill showing the order and total – but it is not a receipt.
Use quick split, equal split or split by item. Pay sub-tabs separately and apply any loyalty points as a discount.
Park a tab to return to it later. Perfect for bar tabs, phone orders or orders that need to wait.
Add a discount to an item or the entire order. Your permissions determine which discounts you can use and when PIN approval is needed.
Write a comment on the whole tab or a kitchen message on an item. Use your own quick phrases and check how the message appears in the kitchen.
Move an open tab to another table, choose a separate tab or merge on an occupied table, and notify the kitchen with a transfer ticket.
Void an incorrect unpaid tab with the correct reason and any return ticket. POS permissions determine whether manager approval is needed.
Record a refund from Tidigare notor. Choose items, quantities and a reason, check the refund method and wait for the result.
Open Previous tabs, select a date and till, and review purchases, receipts and payments. Access copies, refunds and copying to a new tab.
Set the float, record deposits and withdrawals, and count cash. Compare with the cash drawer breakdown in the X/Z report.
Send the guest a digital receipt link by SMS. Check the number; receipt delivery is separate from linking a guest profile.
The fiscal control service registers POS receipts. Learn what control codes mean and how to check a payment when an error appears.
Each printed receipt contains restaurant information, items, payment, VAT summary and fiscal control codes.
Link the correct guest to the tab and read the available guest information. With an active loyalty programme, view points and use available rewards.
POS Copilot helps staff with questions and available POS actions. Check suggestions and results before continuing.
Customize POS behavior, quick buttons, payment buttons, hardware and appearance. What requires a manager PIN is governed by permission groups in admin.
Follow orders on the kitchen screen. Each ticket shows the table or tab, the daily order number and dishes with modifiers, removed ingredients and allergies, in the Ordered, Cooking and Ready columns.
Move tickets through the kitchen with the green button in the ticket header: Ordered → Cooking → Ready. Tap a dish to mark it ready, and the header to step back or change priority.
Express is a self-service solution (McDonald's-style) where guests order and pay themselves via a touch screen.
What it looks like for the guest at the Express kiosk. Ordering, allergen filters, review, payment and timeout handling.
Configure Vendion's self-service kiosk per workstation: theme, timeout, allergens, images, language, order type, upselling and troubleshooting. All settings saved per kiosk.
Vendion has no separate mobile waiter app. You take orders at the table by running the regular POS on a tablet or phone – the same floor plan, order taking and kitchen firing as on a stationary register.
Take the guest's order directly at the table with search, categories, notes and sending to kitchen.
Manage tables directly in the floor plan with color-coded status, move tabs, mark arrivals and register walk-ins.
How guests order at the table, continue an open tab and pay on their phone.
Product group and order format determine VAT when variable VAT is active. Check the 6%, 12% and 25% rates and the breakdown on receipts and reports.
Create and check the daily Z-report. Learn the difference from X, automatic Z and where to find reports and accounting records.
Export SIE accounting records and an XML journal for an audit. Find the correct period and file under Bookkeeping and Control centre.
Configure receipt and kitchen printers with ticket destinations and CloudPRNT connection for Star mC-Print3.
Learn how registers, kitchen displays, Express and printers are used. Check the register’s printer and coordinate before taking over an occupied device.
Build your menu using menu groups, products, variants and modifier groups. Find prices, discounts and quick phrases under Meny in admin.
Categories organize your menu in the POS. Create main categories and subcategories, color-code them and sort with drag-and-drop.
Create products with a name, price and product group. Add images, allergens, variants and a kitchen destination; VAT follows the product group.
Create size variants with different prices directly on a menu item – for example Small, Medium and Large.
Create modifier groups like "Choose sauce" or "Extras" with min/max selections, price adjustments and default choices. Link to one or more items.
Set allergens on menu items and check what staff and guests see. Distinguish product information from a guest’s allergy details.
Mark an item as sold out and make it available again. Check stock status in the POS and what guests can order.
Create tables with number, name, seat count and section. Edit, delete and generate QR codes per table.
Create sections like Dining Room, Patio and Bar to organize your tables and filter in the POS.
Enable the graphical floor plan and place tables visually with drag-and-drop. Round and rectangular tables, resizing and fullscreen mode.
Generate QR codes per table that direct guests to the ordering page. Print individual or all at once.
Find registers, kitchen displays, Express, printers and card terminals under Enheter. Configure existing devices and see when to contact Vendion.
Configure an existing register and link the device. Set behavior, buttons and printer; contact Vendion for additional registers.
Link an existing kitchen display, connect it to a KDS destination under Kitchen tickets and choose light or dark mode. Contact Vendion for additional displays.
Configure an existing Express register: behavior, display, payment and device linking. Contact Vendion for a new kiosk.
Add printers (Star mC-Print3), enter MAC address, link to workstation and do a test print.
Create ticket destinations like Kitchen, Bar and Dessert. Choose type (KDS or printer), link to device and assign menu items.
Manage Cash management in POS, day-end reports under Bookkeeping and customer invoices under Sales. Find the correct reconciliation view.
Record the cash float, deposits and withdrawals. The balance card shows these movements; use Räkna kassa to reconcile cash.
The X-report gives a snapshot of the register status without resetting. Difference vs Z-report and how to create one.
Close the day under Bookkeeping, review Z-report history, and check reports and accounting records.
Find SMS and Tap to Pay costs under Bookkeeping → Vendion costs. Check subscription and device charges against your invoice.
Change restaurant name, organization number, address and slug for booking and ordering links.
Upload logo, choose primary color, font and theme. Preview for Express, Booking and QR ordering.
Add staff, control access with permission groups, grant login later, and understand when email and personal ID number are actually needed.
Create preset percentage or fixed-amount discounts and promotion codes. Select eligible product groups, menu groups and items.
Show and hide payment methods for POS and online. Add custom methods for recording payments and distinguish them from integrated payment services.
AI Boss helps you find information and work with your restaurant’s menu, bookings, staff and reports. Learn where to open it and how to check the result.
Create and manage tasks and reminders in Vendion – manually in admin or via AI Boss. Support for one-time and recurring tasks with time settings.
Enter purchase prices per menu item to get automatic margin calculation, food cost and menu engineering in Analytics.
Manager approval uses the authorized person’s regular PIN. Learn how group permissions control discounts, refunds and other protected actions.
View the restaurant’s base currency and currency settings. Foreign-currency activation is marked BETA and cannot be enabled in admin.
Handle tips through the card terminal or Tap to Pay tipping flow. Check payment details and find records for staff tip distribution.
Quick-split selected items, split equally between guests, or allocate by item. Check each sub-tab before payment.
Check the POS fiscal control service and handle outages. Reconcile an initiated card payment before retrying.
Prepare an Express register, link the device and check the journey from ordering to payment and receipt.
Choose the right assistant: AI Boss in administration, POS Copilot at the register and the guest assistant in Online Order.
A quick start for anyone new to AI Boss. How to open the chat, what kinds of questions you can ask, and how to get the most out of it.
25 Swedish examples for AI Boss. Specify the item names used in your restaurant, the period, and whether to read, propose or change.
A practical overview of AI assistance and where to find the corresponding workflow in Vendion.
Prepare product groups and items, enable variable VAT under Bokföring → Moms, and check order formats and VAT rates before service.
Choose dine-in, table, takeaway or delivery for the order. Learn how to select the format on the tab and how it affects VAT together with the product group.
Choose a product group type under Bookkeeping. Food, non-alcoholic drink, alcohol, other 25%, other 6% and exempt determine item VAT categories.
If an item needs different VAT, select the correct product group. VAT cannot be set independently on the product.
Change the format of an unpaid tab with the required permission. Confirm the choice, check VAT and tell the kitchen about service or packaging changes.
Change VAT on a saved order line with the required permission and a clear reason. Check the result before payment.
Choose fields, text sizes and layout for kitchen tickets. Use one shared template or different templates for each station.
Create and name a kitchen ticket template under Bongning → Mallar. Adjust fields and text sizes, preview the layout and check the printed result.
Walkthrough of every field you can toggle, disable or resize in ticket templates. Header, items and footer — with concrete tips.
Link a template to a kitchen destination or select a default. Control the layout each station uses.
Notify the kitchen of corrections, table moves and removals. Check destination settings and the return and transfer ticket options.
Distinguish daily ticket dispatch numbers, daily tab numbers and receipt numbers. Choose which appear in the ticket template.
Several staff often share the same till during a shift. The staff switcher lets you quickly change who is active – without logging the terminal out completely.
Log into the POS using a personal PIN and the required POS access. Learn how to set the code, switch staff and obtain approval when needed.
Super search is a single search box in the POS where you instantly find a product, a guest or a booking – without digging through menus and lists.
Add an open item with a name, amount and quantity. Check the category’s fixed VAT and use a configured product when another VAT rate is needed.
Set up an item without a fixed price. Staff enter an amount at each sale, for example for a custom order.
Guest wants their receipt after paying? Open the order in the history and send a receipt copy – on paper or as a link by SMS.
Use Öppna låda for a no-sale drawer opening. Check permissions and the printer connection, and follow recorded openings in the reports.
Find and follow up an open table tab. Check payment, move it if needed, and have the responsible manager investigate unpaid sales.
Open unpaid tabs can remain after Z. Review tables, parked tabs and payments, then check that the report has been saved.
Magic Button is a physical button that with one press can order an item, send a service alert or request the bill for a specific table.
A Star CloudPRNT printer needs a setup URL that you enter into the printer. Here's where the URL appears in admin and how to use it.
Let the kitchen see the whole order while cooking one course at a time. Sending a ticket informs the kitchen; firing is the cook-now command.
Step by step: reset the printer, print the configuration slip with its IP address, log in to the printer's web interface and point CloudPRNT at Vendion's server.
