AI is only as good as the actions it can take. Here are complete lists of what each agent can do – organized by area.
AI Boss is your most powerful agent. Actions are grouped by area.
| Action | What it does | Example query |
|---|
| Add menu item | Add new menu item | "Add Pizza Margherita for 149 SEK" |
| Update menu item | Change price/name/category | "Raise Sirloin to 299 SEK" |
| Remove menu item | Remove item (with confirmation) | "Remove Caesar Salad" |
| Show menu | Show full menu as card carousel | "Show the menu" |
| Generate menu draft | Scan paper/PDF menu | "Read this menu image" |
| Profit analysis | Margin per item | "What's the margin on each dish?" |
| Add category | Create category | "Create the Breakfast category" |
| Update category | Rename | "Rename Food to Mains" |
| Remove category | Remove empty category | "Remove the Toppings category" |
| Manage categories | Unified category management | "Create the Brunch category" |
| Action | What it does |
|---|
| Manage modifiers | Create modifier groups (e.g. "Choose sauce") |
| Manage variants | Sizes (S/M/L) with different prices |
| Manage allergens | Set allergen labels on items |
| Action | What it does |
|---|
| Manage discounts | Create/delete discounts (%, fixed, code) |
| List discounts | Show all active discounts |
| Action | What it does |
|---|
| Manage tables | Add/remove tables |
| Manage sections | Create zones (bar, terrace) |
| Rename kitchen routing | Rename kitchen routing |
| Action | What it does | Example query |
|---|
| Search past orders | Find past orders | "Find Andersson's receipt from yesterday" |
| Sales summary | Total sales per period | "What were last week's sales?" |
| Sales by channel | POS vs. online vs. kiosk | "How much do we sell online?" |
| Product analytics | Top/bottom ranking | "Which dishes sell the most?" |
| Hourly breakdown | Sales per hour | "Which hours sell the most?" |
| Staff performance | Per register/server | "Which register sells the most?" |
| Category breakdown | Sales per category | "Food vs. drinks split?" |
| Billing summary | Vendion invoice this month | "What are we being billed?" |
| Action | What it does |
|---|
| List customers | List all registered customers |
| Search customers | Search by name, phone, tag, spend |
| Show customer profile | Full profile incl. favorites |
| Customer order history | What the guest has ordered before |
| Quick guest search | Quick lookup with booking history |
| Action | What it does |
|---|
| Quick campaign | Create SMS/email campaign |
| CRM stats | Dashboard metrics (VIP, risk, growth) |
| Campaign performance | Open/click rate per campaign |
| List automations | List active automations |
| Toggle automation | Turn automation on/off |
| Action | What it does |
|---|
| Today's reservations | Today's reservations |
| Reservation stats | Occupancy, no-show rate |
| Create reservation | Book a table |
| Modify reservation | Reschedule or change |
| Cancel reservation | Cancel |
| Available slots | Open times |
| Action | What it does |
|---|
| List events | All events |
| Create event | Create new event (wine tasting etc.) |
| Update event | Edit event details |
| Add event date | Add specific date |
| Cancel event date | Cancel one instance |
| List resources | Bowling, shuffleboard etc. |
| Create resource | Create bookable resource |
| Set availability | Open times per weekday |
| Action | What it does |
|---|
| Staff list | Active team members |
| Invite staff | Invite via email |
| Show schedule | Weekly schedule |
| Staff summary | Who works which day |
| Labor cost | Payroll + % of sales |
| Suggest schedule | AI-generated schedule |
| Action | What it does |
|---|
| Create todo | Create recurring or one-time |
| List todos | Show active todos |
| Update todo | Edit |
| Remove todo | Remove |
| Action | What it does |
|---|
| Generate X-report | X-report (read, no close) |
| Generate Z-report | Z-report + day close |
| Cash ledger | Cash book history |
| Labor cost | (see Staff) |
| Platform costs | Platform costs |
| Action | What it does |
|---|
| Update restaurant settings | Name, org. number, address |
| Manage categories | Unified category management |
POS Copilot has a narrower toolset focused on helping the server mid-shift. Cannot change settings – only read and take orders.
| Action | What it does | Example query |
|---|
| Create order | Create new order | "A burger and beer to table 3" |
| Search active orders | Find open orders | "What orders are waiting?" |
| Update order | Add/remove in open order | "Add a beer to table 3" |
| Add order note | Special request | "No onion on the burger" |
| Show menu carousel | Visual menu browsing | "Show the menu" |
| Start payment | Open payment flow | "Take payment for table 5" |
| Table's last order | What the table ordered last | "What did they have last?" |
| Reassign table | Move order to another table | "Move table 3 to table 7" |
| Acknowledge notification | Mark notification as read | "Acknowledge the notification" |
| List my todos | Today's tasks | "What are my tasks?" |
| Mark done | Mark todo done | "Mark cleaning task done" |
| Table overview | Table status matrix | "Which tables are free?" |
| Upcoming reservations | Next bookings | "What bookings do we have soon?" |
| Find reservation | Find a booking | "Do we have Andersson at 19?" |
| Check in reservation | Mark guest arrived | "Booking X has arrived" |
| Look up customer | Quick CRM lookup | "Who is this guest?" |
| Available discounts | Active discounts | "Which discounts can I give?" |
| Search past orders | Find old receipt | "Find yesterday's receipt" |
| Cash balance | Cash balance | "How much cash is there?" |
| Allergen info | Check allergens | "Does carbonara contain gluten?" |
| Item modifiers | Modifiers for a dish | "What modifiers does burger have?" |
| Popular now | Today's top | "What sells most today?" |
| Who's working | Clocked-in staff | "Who's working?" |
| Next shifts | Upcoming shifts | "Who's coming soon?" |
| Clock reminder | Check if someone forgot to clock out | "Did anyone forget to clock out?" |
Guest AI is the most restricted agent – deliberately, for security reasons. Cannot change menu, prices or other guests' data.
| Action | What it does | Guest says |
|---|
| Add to order | Add item to cart | "I'll have a burger and a cola" |
| Show menu | Show full menu | "Show the menu" |
| Show category | Filter by category | "Show starters" |
| Filter by allergen | Safe options | "What can I eat without gluten?" |
| Item details | Full info on a dish | "Tell me about the burger" |
| Special request | Note on an item | "No onion on the burger" |
| Call waiter | Call for server | "We'd like to pay" |
| Popular items | Recommendations | "What's most popular?" |
| Personal suggestions | Personal suggestions | "What should I get?" |
| Find my reservation | Find own booking | "I have a booking at 19" |
| My order history* | Previous orders | "What did I order last time?" |
| My guest profile* | Own profile | "What are my preferences?" |
*Requires guest to sign in via SMS one-time code (OTP).
| Action | AI Boss | POS Copilot | Guest AI |
|---|
| Read the menu | ✅ | ✅ | ✅ (active only) |
| Change price | ✅ | ❌ | ❌ |
| Add item | ✅ (menu) | ✅ (order) | ✅ (own order) |
| Remove item | ✅ (menu) | ✅ (order) | ✅ (own) |
| Send campaign | ✅ | ❌ | ❌ |
| Book table | ✅ | ✅ | ❌ (see own only) |
| See other guests' data | ✅ | ✅ | ❌ |
| Generate Z-report | ✅ | ❌ | ❌ |
Note: Guest AI currently lacks sign-in verification. This means a technical attacker who knows your restaurant ID can call the Guest AI without logging in. Risk area: an attacker can read the menu and customer list – but cannot create orders or payments (which are token-protected).
Mitigation:
- Rate limiting per IP (30 calls/minute)
- Orders require session token
- Planned fix Q2 2026: stricter access protection
All text sent to Gemini is retained for 30 days by Google before deletion. For the current phase Vendion has no Data Processing Agreement (DPA) with Google – a known GDPR gap handled separately.
What is NOT sent to Gemini:
- Social security numbers
- Salaries
- Bank details
- Payment card numbers
What is sent:
- Menu, prices, categories
- Guest names and phone numbers (on concrete queries)
- Order history (on concrete queries)
- Staff names (first name only)
- AI agents overview (article 75)
- Getting started with AI Boss (article 76)
- Effective AI queries (article 77)
