Point of Sale

What can AI help you do in Vendion?

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Use AI to find information, get proposals and carry out tasks. This table also shows the regular page where you can check the result. Available actions depend on modules and permissions.

AI Boss in administration

AI Boss follows the same rules as the pages in Admin. Anything you are not allowed to change yourself, AI Boss cannot change either.

Area	Examples of help	Check in
Items and menu groups	Create and update items: price, takeaway price, description, internal note, online and favourite. Menu groups, their registers and order. Duplicate or restore an item.	Meny (Menu)
Variants, modifiers, combos and allergens	Variants with takeaway price and cost price, modifier groups and their order, combos, allergens or a confirmed "no allergens".	Meny → Produkter (Products)
Courses and discounts	Course settings (hold and fire), discounts with promo code and product scope.	Meny
Menu import	Read an image or PDF into a draft for review.	Chat menu draft, then Meny
Tables and sections	Tables, sections, table combinations, assignment order, table features and the tables' QR links. Explain why a party ends up at a certain table and what changes the choice.	Bordsbokning → Bord (Tables)
Booking settings	Seatings, duration, special periods, closed dates, tags, custom questions and statuses, booking rules, the booking page design and the English version of guest texts.	Bordsbokning → Inställningar (Settings)
Bookings	Find times, create, change, cancel and reopen bookings. Requests, options, locked tables, guest messages, the waitlist, the day note and table swaps that free up space. Check bookings on too few chairs, without a table, unconfirmed, double-booked or clashing with a closure.	Bordsbokning (table booking)
Events and resources	Event payment and questions, event dates, booking an event for a guest, resource units and opening hours.	Bordsbokning → Events & Resurser
Guests, tags and segments	Find guests and organise audiences.	Marknadsföring (Marketing)
Campaigns and automations	Campaigns from draft to sending, email texts, automation triggers and actions, and a single text message or email to one guest.	Marknadsföring → Kampanjer / Automationer
Loyalty and gift cards	Tiers, stamp cards, points, gift card rules and the online gift card shop.	Marknadsföring
Staff and scheduling	Shifts from shift templates, weekly templates, time entries, absence, staff settings and agreement texts. One person's week with deviations, and employment terms for many at once.	Personal (Staff)
Pay, HR and access	New pay from a date, pay revision, pay adjustments, tip previews, payroll system, employment protection (LAS) details, work permits and contract signing links. Access: PIN-only staff, logins, register login, groups and removing a user.	Personal ▸ Löner (Payroll) / the staff card
Online orders	Order status and the online settings: order types, own hours, delivery zones, auto-accept, text messages and tips.	Online Order; order handling also in the register
Devices, tickets and KDS	Settings for registers, kitchen displays and self-service kiosks, register buttons, card terminal per register, printers, ticket destinations and templates, KDS timers, guest notifications and Flic buttons. A printer MAC address already used by another restaurant is rejected.	Enheter (Devices) / Bongning (Tickets)
Accounting and integrations	Chart of accounts, cost centres, payment methods and variable VAT. Mark invoice bases as invoiced or paid. Read card settlements, Vendion's charges and the integration log.	Bokföring (Accounting) / Integrationer
Analytics	Reports with the same filters as Analytics++, sales per item, group, hour or register (also alcohol only or since the last Z-report), budget, waste and sales per cashier.	Analytics++
Catering	Create, change, copy and confirm jobs, catering settings and turning off a company link.	Catering
Restaurant details and brand	Contact details and text message sender, the start of the business day, the public profile with opening hours and exceptions, theme and fonts, where Vendion's invoices are sent and a custom email domain.	Allmänt (General)
Control centre	Read the log: register events, settings changes and who read personal data.	Kontrollcenter (Control centre)
Tasks	Create, update and follow up tasks, including recurring ones on chosen weekdays.	Uppgifter (Tasks)
Inventory	View stock and help with stock adjustments.	Meny → Produkter → Lager
X- and Z-reports	Start the reporting workflow. A Z-report closes the day.	Bokföring → Dagsavslut (Accounting → Day close)

For payroll, accounting and day closing, review the actual records and results. Advice in chat does not replace that review.

Changes that wait for your yes

AI Boss asks before it sends a text message or email or changes anything to do with money. For campaigns (including scheduled ones), messages to a guest, the card guarantee, booking text messages, online checkout tips, the gift card shop, variable VAT, invoice base status, collective agreements and pay revisions, AI Boss first shows what will change, and the change is made after you say yes.

Bookings that AI Boss creates, moves or confirms from the waitlist only send a text message to the guest when you ask for it.

Done in Admin

The register's fiscal core. AI never changes how receipts are printed and signed, and does not pair the control unit or link code.
Pay at Table and the terminal's payment register under Enheter → Kortterminaler (Devices → Card terminals). AI Boss can rename a terminal and show its status.
Personal identity number, bank account and tax (tax table, tax column, tax decision and foreign tax number) on the staff card. AI Boss only sees whether the information is registered.
Employee debt and wage garnishment in Vendion Lön.
Approval, locking, export and payout of pay and tips.
Images and files: uploading images, the logo and staff documents, drawing furniture on the floor plan and downloading QR codes.
The restaurant's email and organisation number. The restaurant's email is changed in Admin, and only Vendion changes the organisation number. Through AI, emails and invoices can only go to the restaurant's own address or an address already in the field. You add the DNS records for a custom email domain at your domain provider.
Money to and from the bank: the payout account for card settlements, and refunds when a paid booking is cancelled or an event date with bookings is cancelled.
Sending to Fortnox or Hogia, such as invoice bases and vouchers.
Connections to other services, such as signing in to Fortnox and managing connected AI apps under Integrationer.

POS Copilot at the register

Copilot helps staff during service with areas such as:

Menu information, recorded allergens and modifiers.
Open tabs, items, notes and moving tabs between tables.
Table status and upcoming bookings.
Guest lookup and linking a guest to a tab.
Incoming online orders and kitchen status.
Tasks and who is working.

Payment, refund, discount and cash actions may require specific permissions or open a separate register workflow. Always check the selected tab and amount in the register. See the POS Copilot guide for the workflow.

The guest assistant

The ordering page’s chat helps guests explore the menu, choose items and modifiers and continue with their order. Personal history and membership information require the guest to identify themselves where requested by the flow.

Staff are responsible for accurate menu and allergen information. Refer guests with allergies to staff for confirmation about preparation and possible adjustments.

Your own AI app

If you connect Claude, ChatGPT or another AI app to Vendion, it reaches the same functions as AI Boss, with your permissions. It cannot run X- or Z-reports. See Connect your own AI to Vendion.

Find the right help

Ask AI where a setting is if you want to change it yourself: “Where do I change the greeting for online ordering?”. Say “do not change anything” if you only want instructions.

If AI cannot perform the task, open the relevant page and check that the required information, module and permission are available. Include only personal information needed for the task. For questions about personal data processing, consult Vendion’s privacy information or contact Vendion.

This feature is part of Vendion POS.

Curious how it looks in practice? Read more about the product or book a short demo.

Read about Vendion POS Book a demo

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