Know your guests.
Automagically.
Every receipt builds a guest profile. Every booking strengthens the relationship. Segment, tag and send campaigns — without lifting a finger.
You do nothing.
Data collects itself.
Other CRM systems require you to enter customer data manually. Vendion Marketing fills itself automatically — from the POS, booking system and guest interactions.
Every guest has
a story.
Vendion Marketing builds complete guest profiles automatically. Number of visits, average ticket, total spend, favorite dishes, allergies, booking history, feedback — and an AI-generated summary.
The right message.
To the right guest.
Create segments based on behavior — not guesswork. Guests who haven't visited in 30 days. Friday bookers. Regulars with 5+ visits. All based on real data.
SMS and email.
To the right segment.
Create a campaign, choose a segment, write the message — or let AI suggest three variants. Send via SMS or email. See open rates and bookings as results.
Things that happen.
Without you doing anything.
Set up automations once. Then they work for you — around the clock, every day.
Welcome message
The guest gets a personal SMS after their first visit: "Thanks for visiting! Hope to see you again."
"We miss you"
Guests who haven't visited in a month automatically get: "We miss you! Book and get a free dessert."
Birthday greeting
If birthday data exists: "Happy birthday! Celebrate with us and get a glass of bubbly on the house."
Feedback after booking
After every visit with a booking: "Thanks! How was the evening? Reply 1-5."
Loyalty that builds
real regulars
A loyalty program you build yourself — not a template. Points, tiers and stamp cards in one system. Guests see everything in their phone without downloading an app.
Gift cards that actually work
and follow accounting law.
One button in the POS. Sells a gift card. Sends a code via SMS. VAT is booked on redemption. All automatic — no manual follow-up.
Swedish restaurants have lost millions to incorrect VAT bookkeeping on gift cards. We built it right from day one — so you don't have to worry about the tax authorities.
Ask AI Boss about
your guests.
Ask questions, create segments, send campaigns — all via chat.
The server sees everything.
At the table.
When a guest with a booking checks in, the server sees the profile right in the POS. Name, visit count, allergies, favorite dishes, VIP status and AI-generated recommendations.
Guest: Lisa Andersson arrives with a booking.
POS shows: 7th visit. Nut allergy. Prefers white wine. Average ticket 620 SEK.
AI suggests: "Grilled salmon (nut-free) + Sancerre 2024."
→ The server welcomes Lisa by name and suggests her favorite wine. Lisa feels recognized.
Measure what your marketing delivers.
Don't just see open rates — see actual revenue. Vendion connects campaigns to POS data.
The "We miss you" campaign was sent to 87 inactive guests. 30 of them booked a table within 7 days.
A campaign to regulars about the new wine menu generated 18,400 SEK in extra sales in one week.
Each SMS costs 0.89 SEK. Average revenue per responding guest: 480 SEK. That's 4.2x return.
Everything included in Vendion Marketing.
Guest Profiles & Data
Segments, Tags & Campaigns
Automations & Integration
Ready to build guest relationships?
Book a demo and see how Vendion Marketing fills your restaurant with guests who keep coming back.
No lock-in period. Switch anytime.