Vendion
    Vendion Loyalty

    Build your own loyalty.
    Not a template.

    Points, tiers and stamp cards in one system. You choose the names, the rewards, the thresholds — not us. Guests see everything in their phone, without downloading an app.

    Book a demo
    vendion.com/lojalitet/bistro-vendion/lisa
    LA
    Välkommen tillbaka, Lisa
    Bistro Vendion · Medlem sedan sep 2025
    GULD
    Poängsaldo
    3 420 p
    Till Platinum1 580 p kvar
    Dina förmåner just nu
    ×1.5poäng på allt
    10%rabatt vid varje order
    🎂Födelsedagsbonus 500 p
    📅Bokningsprioritet

    Three mechanics,
    one system.

    Enable what fits your restaurant. One, two or all three — you decide. No extra pricing, no extra system.

    Points

    1 point per SEK by default. Alcohol is excluded automatically (Swedish alcohol law). Redeem as a discount in the POS or in online orders.

    Tiers

    Build your own: Silver, Gold, Platinum — or "Owner's Favorite". Your names, colors, thresholds and rewards. No template constraints.

    Stamp cards

    "10 lunches, the 11th is free." Or "5 starters, one free main." Four rule types, unlimited active cards.

    All three are included in Vendion Marketing. Pick one, pick all — same price.

    Tiers

    You decide —
    not a template.

    Every tier, every reward, from scratch. You name the tiers, pick the colors, set the thresholds and stack the perks that fit your restaurant. No preset "Bronze/Silver/Gold" to wrestle with.

    Perks you can stack per tier
    Earn multiplier (1.5× or 2× points on all spend)
    Automatic flat discount on every order
    Birthday bonus (one-time points)
    Booking priority (linked to the Booking module)
    Free welcome item per visit (auto-suggested to staff)
    Free-text perks: "Annual dinner on the house", "Direct line to the owner"
    Welcome automation via SMS or email on tier upgrade
    Vendion Marketing · Lojalitet · Nivåer
    Mina nivåer
    + Ny nivå
    Silvertröskel 0 p
    1× poäng · 5% rabatt · Födelsedagsbonus 100 p
    Guldtröskel 5 000 p
    1.5× poäng · 10% rabatt · Bokningsprioritet · Gratis välkomst-item
    Platinumtröskel 15 000 p
    2× poäng · 15% rabatt · Direktnummer · Årsmiddag på husets

    Points that work.
    Even legally.

    1 point per SEK by default — you can change it. Alcohol is excluded by default (Swedish gray area) — can be turned on per restaurant. No other Swedish POS handles this correctly.

    Earning

    1p/SEK default. Adjust rate per restaurant. Bonus multiplier per tier.

    Alcohol

    Excluded automatically from earn base per Swedish alcohol law. Can be turned on per restaurant.

    Redemption

    Discount in POS or online order. You set value-per-point and max-% of order.

    Expiry

    Points expire after 24 months by default. Configurable per restaurant.

    No other functioning Swedish POS handles the alcohol exception correctly today. We built it so Swedish restaurant owners don't have to worry about the tax authorities.

    Lunchklippkort
    Bistro Vendion
    ✓
    ✓
    ✓
    ✓
    ✓
    ✓
    ✓
    8
    9
    10
    3 luncher kvar
    11:an är gratis
    Stamp cards

    Stamp cards that feel
    digital. Not paper slog.

    Build your own stamp card programs in admin. Guests see progress as colored circles in their phone. Staff see it directly in the POS. Four rule types to choose from.

    Per paid order
    "10 lunches, the 11th is free"
    Per category
    "Buy 5 starters, get a free main"
    Per specific item
    "10 cappuccinos, the 11th is free"
    Per order amount
    "10 orders over 150 SEK, get a free dish"

    Reward = free item or percentage discount on the Nth visit. You choose — the system keeps score.

    Guests see it all in their phone.
    No app. No login.

    You send a personal signed link (HMAC, valid 365 days) in the receipt SMS or booking confirmation. Guest clicks. Done. Nothing to download, no account to create.

    No app to download
    No login or account
    Works on every phone, every OS
    Fully read-only — cannot be manipulated from the guest page
    HMAC-signed link — secure and personal
    Guests see tier, points, stamp cards, gift cards and activity
    LA
    Välkommen tillbaka, Lisa
    Bistro Vendion
    GULD
    Poängsaldo
    3 420 p
    1 580 p kvar till Platinum
    Dina förmåner
    ×1.5 poäng på allt
    10% rabatt vid varje besök
    🎂 Födelsedagsbonus 500 p
    📅 Bokningsprioritet
    Lunchklippkort
    7 / 10
    Presentkort
    250 kr kvar
    Senaste aktivitet
    14 mar+240 p · Grillad lax
    28 feb+124 p · Lunch
    14 febUppgraderad till Guld 🎉
    Vendion POS · Bord 5 — Lisa Andersson anländer 19:30
    LA
    Lisa Andersson
    7:e besöket · Medlem sedan sep 2025
    GULD
    Gratis välkomstdryck (perk)
    7/10 på klippkort · 3 kvar till gratis lunch
    ⚠ NötallergiGrillad lax ♥Macchiato
    AI-förslag till servitören
    "Välkommen tillbaka Lisa! Hon har en gratis välkomstdryck — föreslå husets Prosecco. Efter 3 luncher till får hon en på huset."
    Bokningsinfo
    4 gäster · 19:30 · 2h · "Firar bröllopsdag" — prioriterad bokning via Guld-perk

    Staff know who's coming
    before the guest says hi.

    When a guest is identified on a booking or swipes their gift card, tier, active perks, stamp card progress and AI recommendations appear directly in the POS. Staff don't need to remember — the system does.

    Automatically connected to the rest of your system

    Loyalty isn't a silo. Every point, every upgrade, every completed stamp card triggers events that automations and campaigns can react to.

    Events that trigger automations
    loyalty_points_earned
    Send SMS at a milestone (e.g. 1,000 p) or confirmation every time
    loyalty_tier_upgraded
    Welcome message + new perk list when the guest reaches the next tier
    stamp_card_completed
    "Congrats! Come redeem your free punch" — automatically
    gift_card_issued
    Confirmation to buyer and recipient with code and balance
    Segments for campaigns
    loyalty_tier = Guld
    points_balance > 5 000
    has_active_gift_card = true
    stamp_card_progress >= 80%
    Filter the guest list by loyalty data. Send campaigns that hit the right people.

    Full control
    in admin.

    Marketing → Loyalty → Settings, Tiers, Members, Stamp cards. Every widget clickable, every number updated in real time. So you know exactly what your loyalty is worth.

    Vendion Marketing · Lojalitet · Översikt
    Medlemmar
    2 134
    +47 denna månad
    Total poängskuld
    143 220 p
    ≈ 14 322 kr
    Presentkortsskuld
    23 450 kr
    18 aktiva kort
    Oinlösta klippkort
    147
    12 nära lösenpunkt
    Senaste aktivitet
    ⬆️Lisa Andersson uppgraderad till Guld14 mar 19:32
    🎁Presentkort 500 kr sålt · SMS skickat14 mar 18:14
    🎉Marcus L. fullföljde klippkort — 1 gratis lunch14 mar 12:47

    Everything included in Vendion Loyalty.

    Points & Tiers

    Unlimited tiers
    Custom names and colors
    Earn multiplier per tier
    Automatic discount-% per tier
    Birthday bonus
    Alcohol exclusion (Swedish law)
    24-month expiry default
    Configurable earn rate

    Stamp cards

    Four rule types
    Per order / category / item / amount
    Free item or percentage discount
    Visual guest progress
    Unlimited active cards
    Automatic expiry block
    Staff see progress in POS
    Reward redeemed in POS

    Guest & Integration

    Mobile-first guest portal (no app)
    HMAC-signed link (365 days)
    Automations via events
    Segment filters on tier/points
    Booking priority (Booking module)
    Free-text perks for staff
    Welcome SMS on tier up
    Read in AI Waiter at the table

    Ready to build loyalty?
    Not a stamp card.

    Loyalty is included in the Vendion Marketing module (490 SEK/mo). No extra cost. No lock-in period. Built for Swedish restaurants — from day one.

    Book a demo

    No setup fee. Switch anytime.