Vendion

    Better coffee.
    Smarter café.

    Express kiosk that takes orders. Regulars recognized automatically. Pre-ordering via mobile. Analytics showing every penny's margin. Vendion frees the barista to do what matters — great coffee.

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    Café with barista at espresso machine in morning light

    Thin margins.
    High volume. Every minute counts.

    01

    Baristas should make coffee.

    With Express kiosk and ChatOrder, the guest orders themselves. The barista focuses on espresso, latte art and personal connection — not entering orders.

    02

    The morning rush decides everything.

    70% of revenue comes between 07-10. Every second at the register is lost time. Vendion's quick POS + Express in parallel = double capacity without extra staff.

    03

    Regulars want to be remembered.

    Your best customer comes 5 days a week. Vendion Marketing builds their profile automatically — favorite drink, usual time, visit count. Send a free coffee on visit 50. Automatically.

    A Tuesday morning.
    That flows.

    06:30 — Opening

    Emma clocks in via mobile. The POS is ready — quick buttons for latte, cappuccino, drip coffee, croissant. The Express kiosk at the counter shows "Welcome! Order here." The espresso machine warms up.

    07:15 — First rush

    Commuters pour in. Three order at the Express kiosk — latte, drip coffee with bread, cappuccino with croissant. Two order at the register. Emma makes coffee non-stop. Queue? Barely noticeable — guests order in parallel via kiosk and register.

    07:40 — Pre-order arrives

    Markus ordered his usual oat latte via ChatOrder — from the subway. The order pinged at 07:32. Emma already made it. Markus walks in, grabs it, waves and leaves. 8 seconds in the shop.

    09:00 — Calm. Regulars settling in.

    The laptop crowd has settled in. One of them — Sara, 43rd visit — scans the QR code on the table and orders a second latte via ChatOrder. Without going to the counter. The order pings. Emma makes and delivers. Sara smiles without taking off her headphones.

    11:30 — Lunch rush

    Sandwiches, salads, soup. The Express kiosk takes half the orders. "Add a drink?" asks the kiosk — 68% do. Average ticket at lunch: 95 SEK via kiosk vs 72 SEK via register. Express sells more.

    The guest orders.
    The barista makes coffee.

    An Express kiosk at the counter transforms the entire café dynamic. The guest browses, picks, adds a pastry, pays. The barista sees the order on screen and starts immediately. No misunderstandings. No queue. And the kiosk NEVER forgets to suggest add-ons.

    +32%
    Higher average ticket
    Add-ons every time
    68%
    Add a drink
    At lunch via kiosk
    2x
    Capacity
    Kiosk + register in parallel
    Vendion Express in café mode

    Order on the subway. Pick up at the counter.

    Your café regulars know what they want. With ChatOrder, they order on the way — via a link or QR. The barista sees the order and starts immediately. The guest walks in, grabs, leaves. 10 seconds in the shop. No queue, no waiting, happy customer.

    Order via link (SMS, website, Instagram bio)
    Estimated pickup time displayed
    Barista sees the order instantly
    Guest notified when ready

    Sara has been here
    43 times.

    Cafés thrive on regulars. Sara comes every morning. Vendion Marketing builds her profile automatically: favorite drink (oat latte), average spend (62 SEK), visit count (43), usual time (07:20). You don't need to do anything — data is collected from every order.

    10th visit → Welcome SMS
    "Thanks for always coming by! Next coffee is on us." — automatic on the 10th visit.
    7 days without a visit → "We miss you"
    "Hi Sara! It's been a while. We have fresh cinnamon buns today — your favorite! Welcome back!" — automatic after 7 days of absence.
    Birthday → Free coffee
    "Happy birthday Sara! Today any coffee is on us. Show this SMS at the counter." — builds loyalty for 30 SEK.
    SJ
    Sara Johansson
    Regular since Sep 2025
    43
    Visits
    62 SEK
    Avg spend
    2,666 SEK
    Total spend
    Favorites:
    HavrelatteKanelbulleCroissant
    Usual time: 07:15-07:25 · Never weekends · Oat milk always

    From 55 SEK to 93 SEK.
    Every time.

    In a café, the difference between a coffee and a coffee-with-pastry is the entire evening's margin. Express and ChatOrder always ask about add-ons. Always.

    55 kr
    93 kr

    Guest ordered latte. Express: "Add a cinnamon bun?" Yes. "Large latte instead? (+10 SEK)" Yes. From 55 SEK to 93 SEK. 69% increase.

    72 kr
    118 kr

    Lunch guest ordered a wrap. Express: "Add a drink?" Sparkling water. "A cookie for dessert?" Chocolate ball. From 72 SEK to 118 SEK.

    45 kr
    79 kr

    Iced coffee. Express: "Oat milk? (+5 SEK)" Yes. "A cookie?" Yes. From 45 SEK to 79 SEK. The barista would never have had time to ask during the rush.

    +35 SEK average

    per order via Express. × 80 orders/day = 2,800 SEK extra. Per day.

    That's ~73,000 SEK extra per month.

    Ask AI Boss.
    About your café.

    You

    What sells the most in the morning?

    Oat latte tops: 42/day (07-10). Drip coffee second: 38. Croissant best add-on (28). Tip: move croissants closer to the register — 34% buy on impulse.

    You

    How much do we make at lunch?

    Lunch (11-14): average 4,200 SEK/day. Average ticket 89 SEK. Best day: Wednesday (5,100 SEK). Worst: Monday (2,800 SEK). Sandwiches account for 62% of lunch sales.

    68 SEK
    Average ticket
    +12% with Express
    8,400 SEK
    Morning rush (07-10)
    142 transactions
    Oat latte
    Best product
    186/week, 58% margin
    68%
    Add-on conversion
    Via Express (register: 22%)

    Ready to run your café
    smarter?

    Book a demo and see Vendion in a café setting — with your menu, your staff, your regulars.

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