Configure Kitchen Screens (KDS)

A kitchen screen (KDS – Kitchen Display System) shows orders in real-time for kitchen staff. No printing needed.

Add and link a kitchen screen:

1. Contact Vendion to add the screen.
2. Go to Admin → Enheter → Köksskärmar and open its row.
3. Generate a linking code and enter it through Länka kassa on the device login screen.
4. Go to Admin → Bongning, edit a KDS ticket destination and select the kitchen screen as its device.

Link to ticket destinations:

• A KDS shows orders from its linked ticket destinations
• E.g. "KDS Kitchen" shows tickets from the "Kitchen" destination
• A KDS can show multiple destinations (e.g. Kitchen + Dessert)

Light or dark mode: Each kitchen screen can be shown in Mörkt (dark), Ljust (light), Ljust på mörkt (light on dark) or Följ enheten (follow the device). Dark is the default. Light is easier to read in a bright kitchen or in daylight. Light on dark gives light tickets on a dark board, with high contrast. The choice applies to that screen only. With Följ enheten the screen can change theme by itself, for example at sunset.

• In admin: Go to Admin → Enheter → Köksskärmar, open the screen and choose under Ljust eller mörkt läge (light or dark mode).
• On the kitchen screen: Tap the person icon at the top right and choose Ljust eller mörkt läge.

Changing the theme requires the Hantera enheter och kassor (manage devices and registers) permission. If the person logged in on the screen lacks it, the screen says so, and a manager can change the setting in admin.

Hide ready tickets: With Göm klara (hide ready), Ordered and Cooking get the whole screen, and the ready tickets are behind the Klara (ready) button in the top bar. More tickets fit that way. Choose Visa som kolumn (show as column) if you want to keep Ready as a third column.

• In admin: Go to Admin → Enheter → Köksskärmar, open the screen and choose under Klara bongar (ready tickets).
• On the kitchen screen: Tap the person icon at the top right and choose Klara bongar.

New kitchen screens have Göm klara turned on. Screens that existed before the feature show Ready as a column until you change it. The setting requires the same permission as the theme.

Ready marking: Choose how the kitchen marks a ticket as ready:

• Hela bongen (whole ticket, default): a tap on the ticket in Cooking moves the whole ticket to Ready. The rows are tight, so more tickets fit.
• Per rätt (per dish): in Cooking the kitchen taps each dish when it is ready, and the ticket moves to Ready when every dish is ready. The rows follow the row spacing in the KDS template, so each dish is easy to tap.

In both modes a tap moves a ticket from Ordered to Cooking.

• In admin: Go to Admin → Enheter → Köksskärmar, open the screen and choose under Klarmarkering (ready marking).
• On the kitchen screen: Tap the person icon at the top right and choose Klarmarkering.

The setting requires the same permission as the theme.

How the order cards look (KDS template): Just like the paper ticket has a ticket template, you can decide how the order cards look on the kitchen screen.

1. Go to Admin → Bongning → Mallar and choose the Skärm (screen) sub-tab.
2. Tap Ny KDS-mall (new KDS template) and give it a name, for example Hot kitchen.
3. Choose the card width, the text size for the whole card (S, M or L) and the radavstånd (row spacing). S and Tätt (tight) row spacing fit more tickets on the screen. Tight makes each dish as tall as its text, Normalt (normal) gives a larger area to tap. The row spacing applies to screens with the Per rätt (per dish) ready marking; with Hela bongen (whole ticket) the rows are always tight. L suits a kitchen where the screen is far away, but fewer tickets fit.
4. For each row, decide whether it is shown, how large it is, whether it is bold and which colour it has. You can also turn on the number of guests, the waiter (whoever opened the tab), the ingredients under each dish, menu group headings, a colour band in the menu group's colour and the total number of dishes. The colour band's colour is set on the menu group under Meny (menu).
5. The preview on the right shows an example card in light and dark mode, and roughly how many tickets fit on the screen. Tap Spara (save).
6. Go to Admin → Enheter → Köksskärmar, open the screen and choose the template under KDS-mall. The change shows on the screen within a minute.

Ready-made templates: Every restaurant has three templates to start from: Kompakt (compact: small text, narrow cards and tight rows, so the most tickets fit), Standard and Stor (large). New restaurants have Kompakt as their default template. You can change the templates or create your own.

Allergies, removed ingredients, kitchen notes and waiting time are always shown and cannot be hidden. Allergies are always red and never smaller than normal size. A screen without a chosen template uses the restaurant's default template. Templates require the permission to manage ticket templates, and choosing one on a screen requires Hantera enheter och kassor (manage devices and registers).

How orders are displayed:

• Each ticket shows the table or tab, the daily order number, the service mode and how long it has waited
• Dishes are shown with quantity, modifiers, removed ingredients and kitchen messages. Read more in "Kitchen Display (KDS) – Overview"
• A tap on the ticket moves it forward. With the Per rätt (per dish) ready marking the kitchen checks off the dishes in Cooking. Read more in "Working with KDS"

Workflow:

1. Staff places an order in the POS
2. The ticket is sent to the correct KDS based on ticket destination
3. Kitchen staff sees the order on screen
4. When the food is ready, the chef marks the ticket as ready
5. The status updates in the POS in real-time

Tips:

• One KDS per station (Kitchen, Bar, Dessert) gives the best overview
• KDS requires no printer – everything is displayed digitally
• Place the screen where kitchen staff can easily see it