Group ticket – one kitchen ticket for the whole party

A group ticket (Samlingsbong) is for parties who order and pay one by one at the counter but want their food at the same time. The till holds the orders and sends them to the kitchen in one go, as one ticket per station with the party's flag number.

Turn on the button:

1. Open the till menu and choose Kassainställningar, or go to Admin › Enheter › Kassor and pick the till
2. Under Snabbknappar (quick buttons), turn on Samlingsbong. The button is off to start with

In the button row the button is labelled Samlingsbong, or Samla when space is short.

How to do it:

1. Tap Samlingsbong when the party's first guest is at the counter. The button lights up, and the collection has started
2. Take each guest's order and payment as usual. When the bill is sent to the kitchen or paid, it goes into the collection instead of to the kitchen. The button shows the count, for example Samla · 3, and the bill shows Samlingsbong pågår, 3 beställningar väntar (group ticket in progress, 3 orders waiting)
3. When the last order is taken, tap the button again. The Samlingsbong dialog shows the bills and a number pad for the flag number
4. Key in the flag number, for example 12, and tap Skicka (send)

While the collection is open, no tickets go to the kitchen from this till. Payment works as usual. The collection is saved and stays if the till reloads or someone else logs in with their PIN.

The dialog's buttons:

If you tap the button before any order has gone into the collection, the collection ends straight away.

Flag number: if Fråga efter flaggnummer vid bongning is set to Kräv (require), you must enter a flag number to send. In a collection the till asks only once, when you tap Skicka, not for every bill. See Flag number on the bill.

What the kitchen gets

• Ticket printer: one ticket per station, marked SAMLINGSBONG · 3 notor (group ticket, 3 bills) and with the flag number. Identical dishes are added up, for example 4× Dagens. A change such as "no onion" is on its own line. The bill numbers are listed at the bottom
• Kitchen screen (KDS): one shared card with the flag number as its heading. A tap on the card moves the whole party
• Ready slip: if Skriv ut följesedel när gruppen är klar (print a slip when the group is ready) is on, it prints once for the whole collection

If a station could not be reached, the till shows Skicka igen (send again). The same rows are sent once more, only to the stations that did not get the ticket.

Good to know:

• Only bills without a table. The collection covers the till's own bills without a table. Table bills are sent as usual, and the till says so in a short notice
• A bill that has already been sent to the kitchen is sent as usual and does not join the collection
• Online orders, QR orders and Express are not affected
• One collection per till. Two tills serving the same queue each have their own collection
• If you void a bill it is only removed from the collection. The rest of the party stays in it
• Reminder: if a collection is left open, the till shows a reminder after 10 minutes and then every 5 minutes, so the food is not forgotten. The reminder has a Skicka button