Working with KDS

Move orders through the kitchen workflow.

Step by step:

1. A new ticket appears in the Ordered column.
2. Tap the green Börja (start) button in the ticket header. The ticket moves to Cooking.
3. When everything is ready, tap Klar (done). The ticket moves to Ready.
4. The server sees the food is ready and serves it.

A ticket moves one step at a time, so Cooking cannot be skipped. That step shows that someone has already started on the ticket.

Step back or change priority: Tap the ticket header, where the table or tab is shown. A menu with two buttons opens below the header:

• Tillbaka (back) – moves the ticket one step back
• Prioritet (priority) – cycles between normal, Rush and VIP. Rush and VIP tickets are sorted first and marked in the header

One dish at a time: Tap a dish to cycle Ordered → Cooking → Ready. A ready dish is struck through and gets a green check mark. Tapping a ready dish returns it to waiting.

The Ready column: Finished tickets are shown as short rows with the table or tab, the dishes and the time the ticket became ready. Tap the row to see the whole ticket, and the up arrow to collapse it again. If a ready ticket needs to go back to the kitchen, open it and choose Tillbaka (back) in the menu.

If the restaurant uses courses: Items are grouped per course on the ticket, and each course group shows whether the course is fired or still waiting to be fired. A waiting course is information about what is coming – do not start cooking it until the server has fired it.

Drinks and anything under Direkt are never fired; they are always ready to cook as soon as they appear. Tap the course heading row to mark the whole course ready to serve without touching the rest of the ticket.

Routing and grouping:

• Each menu item has an assigned ticket destination (e.g. "Kitchen", "Bar", "Dessert")
• KDS only shows items destined for your station
• Identical dishes are merged with a quantity, e.g. 3×. Dishes with different modifiers, removed ingredients, kitchen message or allergy are kept apart, so a dish without onions is never mixed up with a regular one
• Product add-ons, e.g. fries with a burger, appear under their dish and are marked ready together with it when they are cooked at the same station

Tip: Focus on the "Ordered" column – that's the queue of waiting tickets. Tap Börja (start) as soon as you begin, so the servers get the right status.