Daily order number on the ticket

The daily order number on a kitchen ticket, such as #047, identifies a particular dispatch to the kitchen. It differs from the daily tab number and the sales receipt number.

A number for the dispatch

Sending a new ticket assigns a number to that dispatch. Items from the same dispatch going to several destinations can therefore show the same number on the kitchen and bar printouts.

If you send more items on the same tab later, that dispatch receives a new number. A correction, return or transfer ticket can also receive its own number. If you use courses, the fire ticket, the addition ticket, the notice to another station and a retract ticket each draw a number from the same series – a tab with three courses can therefore get several numbers during one visit. This is not a fixed order number that stays with the tab throughout the visit.

For example:

• Tab 73 gets ticket #047 when drinks and starters are sent.
• A later order on the same tab gets ticket #052.
• A return ticket gets a new number and may show Korrar bong: #047 (Corrects ticket #047) to identify the original. A retract ticket shows in the same way which fire ticket it corrects.

The counter is shared across the restaurant, so other orders can fall between two dispatches for the same tab.

The daily tab number connects the tickets

Dagsnotanummer (Daily tab number), for example Nota 73, belongs to the tab itself. It helps you follow the same tab across several kitchen dispatches. In the ticket template, under Överst på bongen (top of the ticket), you can show both: the Notanummer (tab number) row and the Ordernummer (order number) row.

Use the receipt number when finding a completed purchase or helping a guest with a receipt. Use the tab and ticket numbers when checking an order with the kitchen. The receipt number is printed on the receipt – the ticket shows the daily tab number and the daily order number.

When do numbers restart?

The ticket counter resets with the Z-report. The next new dispatch starts at #001. Closing the day triggers the reset; passing midnight alone does not.

Ticket numbers run from 1 to 999, then restart at 1. A ticket number is therefore not a unique identifier across all history. Also check the tab, table and time when finding an older ticket.

The daily tab counter also resets with Z, but does not wrap at 999. Receipt numbers use a separate series and do not reset with the ticket counter.

Configure the numbers on the ticket

1. Open Admin → Bongning → Mallar.
2. Edit the template used by the destination.
3. Go to Överst på bongen (top of the ticket).
4. Switch on Visas (shown) on the Ordernummer row, choose a Storlek (size) and fill in the Text före numret (text before the number) field below the row, such as # or Order.
5. If needed, switch on Visas on the Notanummer row, choose its size and fill in its Text före numret.
6. Click Spara (Save) and check the next printout.

The standard layout shows the order number with prefix # at size L, and the tab number with prefix Nota at size M. Template settings control the display; numbers are still assigned when hidden on paper.

Practical questions

Why do two tickets on the same tab have different numbers? They came from different dispatches. Use the daily tab number to see that they belong to the same tab.

Why do numbers skip on our table? Other tables and tills share the ticket counter. Special tickets can receive numbers too.

Can we hide the number? Yes, switch off Visas on the corresponding template row. Agree with the kitchen which numbers they need to avoid confusion.