Discounts

Add a discount to a single item or the entire order. Discounts are capability-gated in Vendion – both preset and open discounts require the relevant permission. A colleague who has that permission can approve with their PIN if you do not.

Item discount:

1. Click on an item in the cart
2. Choose Discount
3. Enter percentage (e.g. 10%) or fixed amount (e.g. 50 SEK)
4. The discount is shown on the line and deducted from the line total

Order discount:

1. Click Discount in the quick buttons
2. Choose a preset discount or enter a custom value
3. The discount applies to the entire order and is shown above the total

Preset vs open discounts (permissions):

The POS automatically triggers a dialog titled "You lack permission" with a "Manager approval required" badge if the signed-in user lacks the right permission.

How the manager PIN works:

1. A junior server tries to give a customer a 50% open discount
2. The POS blocks the action and shows the "You lack permission" dialog with a "Manager approval required" badge
3. A colleague with the required permission enters their PIN
4. The discount is applied and logged under Admin → Kontrollcenter → Kassahändelser (control centre → POS events). For an item discount the log shows both who gave the discount and who approved it (Godkänd av, approved by)
5. If no manager is available, the action can be cancelled

Where are permissions set? Admin → Användare → the Behörighetsgrupper (permission groups) tab (/admin/anvandare) → press Redigera grupp (edit group, the pencil) on the group. Under Rättigheter (permissions) choose the Kassa (POS) category. There you tick Ge valfri rabatt (valfritt belopp/%) (give any discount) for e.g. the "Shift manager" group but leave it unchecked for "Part-time staff", then press Spara (save). The same category has Ge förinställda rabatter (give preset discounts) and Bjuda på rätt (100% rabatt) (comp a dish).

Preset discounts are created in admin: See Create and Manage Discounts for how to configure the discount list, campaign codes and time limits.

Follow up discounts: Check the discount and total on the tab before payment. Ask the restaurant manager to follow up discounts in sales reports.

Tips:

• Set up clear presets ("Lunch 15%", "Staff 30%") so staff have clear choices
• Check the discount conditions, including validity and eligible products.
• A 100% discount can require separate permission to comp an item.