Create and Manage Discounts

Create preset discounts under Admin → Meny → Priser & rabatter → Rabatter (Menu → Prices & discounts → Discounts). Staff then selects a discount in the POS. Permission to use preset discounts and permission to enter a custom discount are controlled separately through permission groups.

Create a discount

1. Click Skapa rabatt (Create discount).
2. Enter Namn (Name), such as Staff discount.
3. Choose Typ: Procent (%) (Percentage) or Fast belopp (kr) (Fixed amount).
4. Enter Värde (Value), such as 10% or SEK 50.
5. Optionally enter Kod som krävs i kassan (Code required in the POS). Staff must then enter the code before the discount can be selected, both on the tab and on a single item. Leave it empty to select the discount directly.
6. Choose which items it applies to, as below.
7. Click Skapa (Create).

Choose eligible items

Rabatten gäller (Discount applies to) offers three choices:

When limiting a discount, choose Varugrupper (Product groups), Menygrupper (Menu groups) and Produkter (Products), plus Exkludera alkohol (Exclude alcohol). Endast valda requires at least one group or product. Read the summary before saving.

For example, a staff discount can apply to food while excluding alcohol. Check the products' product groups, which determine alcohol exclusion.

Edit or remove

Use the pencil icon to edit the name, value, code or eligible items, then Spara (Save). The trash icon removes the discount. The list has no pause toggle or automatic start/end date fields, so plan how temporary campaigns will end.

Apply in the POS

1. Add items to the tab.
2. Open Rabatt (Discount) and select a preset. If the discount has a code (key icon), enter the code before it is applied. A wrong code can't be bypassed.
3. Check eligible items and the new total.
4. For an item discount, open that item row and the Rabatt tab.

A restricted discount only reduces eligible items. Check the total even when the discount name is familiar.

Fixed discount for a regular guest

You can give a guest a fixed discount, for example a regular who always gets 10% on everything except alcohol. The discount is one of your saved discounts, so it needs to exist here first.

1. Create the discount under Rabatter (Discounts) if it doesn't already exist.
2. Go to Admin → Marknadsföring → Gäster (Marketing → Guests) and open the guest in the register.
3. Choose the discount under Fast rabatt (Fixed discount). The cross next to it removes it.

When the guest is linked to a tab with Koppla gäst (Link guest) in the POS, from the tab menu or the payment window, the discount is added automatically, even if it has a campaign code. If the tab already has a discount, that one stays and the cashier sees a short note about it. If payment has already started, the discount isn't changed. If the cashier unlinks the guest, the guest's discount is removed again.

The discount is only added in the POS, not on online orders. A guest who arrives through a booking doesn't get it automatically, so add it by hand there.

Only users with the Hantera meny (Manage menu) permission can choose or remove a guest's fixed discount. The change shows in Kontrollcenter → Inställningsändringar (Control centre → Settings changes), and the POS events record that the discount was added automatically.

Custom discounts and approval

Enter a custom discount directly in the POS. You do not create a separate open template in Admin. If the cashier lacks permission, someone with the required permission may need to approve using their PIN. An authorised user can perform the action directly.

Go to Admin → Användare → Behörighetsgrupper (Users → Permission groups) to control who may use presets and custom discounts.

Follow up

Check the discount and final total before payment. Discounts are included in sales and reporting records. Use names staff understands and review current campaigns regularly.