Create and Manage Discounts

Discounts are managed under Settings → Discounts. In Vendion there are two basic types: preset discounts (everyone can apply) and open discounts (require a manager PIN when staff without permission try).

Create a discount:

1. Go to Settings → Discounts
2. Click + New discount
3. Fill in:
   • Name (e.g. "Lunch discount", "Regular discount", "Staff discount")
   • Type – Percentage (%) or Fixed amount (SEK)
   • Value (e.g. 10% or 50 SEK)
   • Campaign code (optional, e.g. "LUNCH2026")
   • Permission level (preset or open)
4. Click Save

Discount types:

Preset vs open discounts (new – March 2026):

When you create a discount, choose if it should be:

• Preset (locked value) – staff just taps the button, the value is predetermined
• Open template (value can be changed at use) – staff taps the discount and types a custom value. This specific action requires the right permission or a manager PIN

The manager PIN flow (for open discounts):

1. Junior server picks an open discount template and tries to enter "50%"
2. The POS shows the "Manager approval required for open discount" dialog
3. A senior (with the right permission) enters their PIN
4. The discount is applied
5. Both names are logged in journal memory + timestamp + discount amount

Enable / Disable:

• Click the toggle next to the discount
• Disabled discounts are not shown in the POS
• Perfect for campaigns that should apply for a limited time (turn on/off without deleting)
• Automatic start/end dates coming in a future release

Campaign code:

• Optional field that the guest or staff can enter
• The code activates the linked discount
• Perfect for marketing campaigns (Instagram codes, SMS codes, partners)
• Campaign codes are tracked in CRM so you see conversion per channel

Apply a discount in the POS:

1. Add items to the cart
2. Click Discount (% icon)
3. Select a preset discount from the list OR enter a campaign code
4. The discount is applied to the entire order (or a specific line if you selected item discount)
5. The discounted amount and remaining total are shown

Discount per item:

• Click on an item in the cart
• Select Discount to apply to just that item
• Item discount is shown under the item name

Discounts in the journal and Z-report: All discounts are logged tamper-proof:

• Discount name
• Amount/percentage
• Who applied it (server)
• Who approved it (if manager PIN)
• Order ID
• Timestamp

The Z-report summarizes discounts by type (preset/open) so you can see total "given away" amounts per day.

Tips:

• Create 3–5 preset discounts that cover 80% of the needs – faster for staff
• Create 1–2 open templates for special cases – always with manager PIN
• Disable old campaigns instead of deleting them (history preserved)
• Order discount vs item discount: order discount applies to the entire bill, item discount only to one line
• For analysis: segment orders with discount in Analytics to see the margin effect