Printers – Pair and Configure

Vendion uses Epson TM-m30III thermal printers for receipts and kitchen tickets. Manage printers under Settings → Devices & Hardware → Printers.

Add a printer:

1. Go to Settings → Devices & Hardware → Printers
2. Click + New printer
3. Fill in:
   • Name (e.g. "Receipt Printer Register 1", "Ticket Printer Kitchen")
   • MAC address / SDP ID (found on the printer's underside or network configuration)
   • Type (Receipt printer or Ticket printer)
4. Click Save

Find the MAC address / SDP ID:

• Print the printer's network status page (hold the feed button at startup)
• The MAC address looks like: "00:26:AB:12:34:56"
• The SDP ID is found in Epson ePOS settings

Link printer to workstation:

1. Go to the register or express kiosk
2. Select printer in the Default printer dropdown
3. Save

Test print:

1. Go to the printer in the list
2. Click Test
3. A test receipt prints if everything works

Printer types:

Troubleshooting:

• Printer not responding → check WiFi connection and MAC address
• Print is blank → check that the paper roll is correctly inserted
• Printer prints wrong tickets → check the ticket destination

Tips:

• Name printers clearly by location and type
• Do a test print immediately after configuration
• Kitchen ticket printers should have extra paper rolls nearby