Vendion
    Point of Sale

    Returns and Refunds

    1 min read#16

    Refund a paid order.

    Step by step:

    1. Open Order history in the POS
    2. Find the paid order
    3. Click Return
    4. Confirm in the dialog

    What happens:

    • A new return order is created with a negative amount
    • The original order is linked to the return
    • The control box registers the refund
    • A return receipt is printed with the text "*** REFUND ***" and reference to the original receipt
    • Grand totals are updated automatically

    Important: The original order is not changed – the return is a separate transaction for traceability.

    This feature is part of Vendion POS.

    Curious how it looks in practice? Read more about the product or book a short demo.

    Read about Vendion POSBook a demo

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