Billing and Subscription

Fixed Vendion, device and module fees are shown in your agreement and invoice. In Admin, you can follow usage costs under Bokföring → Vendion-kostnader (Accounting → Vendion costs).

View usage costs

1. Open Admin → Bokföring → Vendion-kostnader.
2. Choose SMS to see messages sent to guests and staff, including receipts, bookings and campaigns.
3. Choose Tap to Pay to see surcharges for card payments using a phone's card reader and what has not yet been invoiced.
4. Check the period and log details when reconciling your invoice.

This view is not a complete summary of fixed subscription fees. Use your agreement and invoice for tills, terminals, printers and module licences.

Questions about an invoice

Contact Vendion for an explanation of an invoice line or to change the number of devices or modules. Have the restaurant name, invoice number, period and affected line ready.

Invoice a guest

Your restaurant's customer invoices are handled separately under Admin → Försäljning → Fakturering (Sales → Invoicing). That page follows purchases invoiced by the restaurant; it does not show Vendion fees.

Reconciliation routine

• Check fixed fees against your agreement.
• Compare usage charges with the correct period in Vendion.
• Check any one-time fees on the invoice.
• Ask Vendion to explain a discrepancy before changing your working practices or devices.