Vendion
    Point of Sale

    Billing and Subscription

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    Fixed Vendion, device and module fees are shown in your agreement and invoice. In Admin, you can follow usage costs under Bokföring → Vendion-kostnader (Accounting → Vendion costs).

    View usage costs

    1. Open Admin → Bokföring → Vendion-kostnader.
    2. Choose SMS to see messages sent to guests and staff, including receipts, bookings and campaigns.
    3. Choose Tap to Pay to see surcharges for card payments using a phone's card reader and what has not yet been invoiced.
    4. Check the period and log details when reconciling your invoice.

    This view is not a complete summary of fixed subscription fees. Use your agreement and invoice for tills, terminals, printers and module licences.

    Questions about an invoice

    Contact Vendion for an explanation of an invoice line or to change the number of devices or modules. Have the restaurant name, invoice number, period and affected line ready.

    Invoice a guest

    Your restaurant's customer invoices are handled separately under Admin → Försäljning → Fakturering (Sales → Invoicing). That page follows purchases invoiced by the restaurant; it does not show Vendion fees.

    Billing details: where the invoice goes

    Under Admin → Allmänt → Fakturering (General → Billing) you see which company Vendion invoices and change where the invoice is sent. You need the same permission as for Company Details.

    FieldCan you change it?Note
    Invoice recipientNoThe company the invoice is addressed to
    Organization numberNoDecides which company the invoice applies to
    Payment termsNoAs agreed in your contract
    Email for invoicesYesOften your finance contact or accounting firm, not the restaurant's contact address
    Invoice address, postal code and cityYesAll three are required
    Your referenceYes, optionalName or cost centre to print on the invoice
    1. Open Admin → Allmänt → Fakturering.
    2. Fill in or change the email and address. Samma som försäljningsadressen (Same as sales address) copies the address from Company Details.
    3. Press Spara (Save). The next invoice from Vendion goes to the new details.

    If the invoice recipient or organization number is wrong, contact Vendion. When several restaurants are invoiced together, the details are changed by someone who administers all of them. Others only see which company is invoiced.

    Invoices from Vendion

    At the bottom of Admin → Allmänt → Fakturering you find Fakturor från Vendion (Invoices from Vendion): invoices for subscription, SMS and Tap to Pay from the last two years. You see them with the same permission needed to change the billing details.

    ColumnShows
    Faktura (Invoice)The invoice number
    Datum and Förfaller (Date and Due)Invoice date and last day to pay
    Belopp (Amount)Amount to pay including VAT. If partly paid, the remaining amount is shown below
    StatusObetald (Unpaid), Förfallen (Overdue), Betald (Paid, with the payment date) or Krediterad (Credited). A sent payment reminder is also shown here

    Download the invoice: press PDF on the invoice row. You get the same invoice that was sent by email, with payment details and VAT, for example as a record for your bookkeeping.

    Due date: an invoice from Vendion is due on the last day of the month it is dated. If fewer than 10 days of the month remain, it is due on the last day of the following month.

    Payments show up within a few hours of reaching Vendion. Five days after the due date, a notice appears in the bell in Admin if the invoice is still unpaid. It disappears by itself once the payment has arrived. If you have already paid, you can ignore it.

    Reconciliation routine

    • Check fixed fees against your agreement.
    • Compare usage charges with the correct period in Vendion.
    • Check any one-time fees on the invoice.
    • Ask Vendion to explain a discrepancy before changing your working practices or devices.

    This feature is part of Vendion POS.

    Curious how it looks in practice? Read more about the product or book a short demo.

    Read about Vendion POSBook a demo

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