Send a receipt copy by SMS afterwards

It happens often: the guest has already paid and asks for the receipt afterwards. In Vendion you find the order in the history and send a receipt copy – as a printout or as an SMS link.

Find the order:

1. Open the order history in the POS
2. Locate the paid order (search by time, amount or table)
3. Tap the order to open it

Send the copy:

1. Tap the Print copy button
2. A box opens where you choose how the copy is delivered:
   • Receipt printer – a paper receipt with a clear "COPY" stamp prints on the till's printer
   • SMS – enter the guest's phone number and they get a link to a digital receipt copy
3. Confirm – the copy is signed and sent

Original versus copy

A receipt copy is always clearly marked COPY so it can't be confused with the original. Under Swedish fiscal law only one copy may be printed on paper per receipt. Once the paper printout is done you can still share the same copy digitally – the button then changes to Share receipt copy digitally and you can send the link by SMS.

Good to know:

• If the guest's phone number is already on the order it's suggested automatically in the SMS field.
• Every copy sent is logged, so you keep track of what has left the till.
• No receipt printer? You can still share the copy digitally by SMS or link.

Tip: For business guests who need the receipt for their accounting, the SMS link is often easiest – they have the receipt on their phone right away and can forward it.