Manager PIN and Permission Approvals

A manager PIN is the authorized person’s regular personal POS PIN, used to approve a protected action. There is no separate approval code to create.

When is approval needed?

The POS checks the active person’s permission for the action. If they have it, the action can continue directly. Otherwise, Chefsgodkännande krävs (Manager approval required) can ask someone with the necessary permission to enter their PIN.

Examples of actions with separate permissions:

A preset discount still requires permission even though it appears in the list. A paid purchase should be handled through the refund flow from the original purchase, not by deleting the paid tab.

Approve an action

1. Staff select the protected action.
2. If they lack permission, the dialog shows which right is needed.
3. An authorized colleague enters their own PIN and confirms.
4. A successful approval names the approver and continues the relevant flow. Any amount, reason or confirmation steps still need to be completed.
5. An incorrect PIN or missing permission shows an error. Choose Avbryt (Cancel) if the action should not continue.

Approval does not change the active cashier for the rest of the shift. The next staff member should still use Växla användare (Switch user) and log in with their own PIN.

Decide who may do what

1. Open Admin → Användare → Behörighetsgrupper (Users → Permission groups).
2. Create or edit a group, for example Shift manager.
3. Select the rights it needs. Give admin access only to people who need it.
4. Assign the person to the group under Admin → Användare.
5. Check that they have a PIN and can log in to the POS.

A person whose group has the permission can perform the action themselves and approve it for a colleague who lacks it. Review sensitive till events under Admin → Kontrollcenter (Control centre).

Common questions

Must a manager enter their PIN again for their own actions? Normally not when the active person already has the required permission. Leaving POS mode or entering admin can use a separate confirmation dialog.

May staff borrow the manager’s PIN? No. Let the manager enter their own code so it remains clear who performed and approved the action.

Does a shift leader need full admin access? No. Give their group the individual permissions needed for the job.