POS Settings
Customize POS behavior, appearance and permissions. POS settings live in two places: the POS itself (gear icon, for display/buttons) and Admin → Settings → Registers (for hardware and manager PIN).
Open from the POS: Click the gear icon in the top right corner. Requires logged-in staff with permission to change POS settings.
Five tabs:
1. Behavior:
- Auto-dispatch on payment – auto-sends un-sent items to the kitchen when you press Pay
- Return to table map after payment – returns directly to the floor plan after payment completes
- Require customer linking – forces guest selection before the order can be paid (great for CRM)
- Default payment method – which method is pre-selected in the payment view
2. Buttons (Quick Buttons / Action Zone):
- Quick button order (drag and drop)
- Colour per button (8 colour choices)
- Show/hide individual buttons
- Add custom quick discounts
3. Hardware:
- Choose default printer for receipts
- Choose ticket printer per destination (KITCHEN, BAR, DESSERT)
- Control box serial number (read-only – changed in admin)
- Card acquirer terminal ID
4. Appearance:
- Display mode (image+text, text only, compact list)
- Button size (normal, large, extra large)
- Dark/light theme
- Inactivity timer (auto-logout after N minutes)
5. Manager PIN and permissions (new – March 2026): Under Admin → Settings → Registers → Permissions tab you configure which actions require a manager PIN:
| Action | Default |
|---|---|
| Remove single line from order | PIN required |
| Void the entire order | PIN required |
| Apply preset discount | Everyone |
| Enter custom (open) discount | PIN required |
| Discount on a single item | PIN required |
| Comp (give for free) | PIN required |
| Reprint a receipt copy | PIN required |
| Process a return (next day) | PIN required |
| Cash withdrawal from register | PIN required |
| Change POS settings | PIN required |
| Change exchange rate manually | PIN required |
How the PIN flow works:
- Junior staff attempts a blocked action (e.g. void an order)
- The POS shows the "Manager approval required" dialog
- A senior (who has the permission) enters their PIN
- The action is completed
- Both names are logged in journal memory (original performer + approver) + timestamp + action type
- All PIN approvals are traceable in the admin log
Controlling permissions: Admin → Staff → Roles → choose role → POS Permissions tab. Tick the permissions that should be included. Typical roles:
| Role | Preset permissions |
|---|---|
| Maître d' | All except cash withdrawal |
| Server | Preset discounts, receipt reprint |
| Part-time staff | Only preset discounts |
| Admin | All |
Secondary settings (Advanced tab):
- PDF truncation for long orders (default 24k chars)
- Log all payments to external analytics tools
- Disable split bills during peak hours (performance)
Tips:
- Always run with auto-dispatch enabled – missed tickets are worse than duplicates
- Configure manager PIN for large discounts – your margin will thank you
- Compare the "PIN approvals per week" report to see which staff most often need approval (training need)
This feature is part of Vendion POS.
Curious how it looks in practice? Read more about the product or book a short demo.
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