PIN login at the till

In a restaurant, staff need to swap places at the till in seconds. That is why everyone identifies themselves with a personal PIN instead of email and password.

What the PIN is used for:

• Fast identification – log in to the POS with 4–6 digits and press OK
• Traceability – every order, payment and action is tied to whoever is logged in, which shows up in the cash log
• Switching the active person on a shared till (see the staff switcher article)

How to log in:

1. When the till is waiting, a PIN screen with a number pad appears
2. Enter your personal PIN (4–6 digits)
3. Press OK – you are logged in and ready to work

If you enter the wrong code the screen shakes and you can try again.

A PIN is not the same as your account password

Set or change your PIN: With your own app login, open your profile and enter Min PIN-kod (My PIN), including confirmation. If you only use PIN login, ask an authorized manager to open your staff record under Admin → Användare and set it. Staff added without an email must have a PIN set when their record is created. POS access also requires Får logga in i kassan (May log in to POS) to be enabled.

An external user (for example an auditor or accounting firm) has no PIN and cannot log into the till. If they need to work there, an authorized manager sets a PIN under Admin → Användare – they are then added as staff.

Security tips:

• Never share your PIN with a colleague – the whole point is that actions can be traced to the right person
• Avoid obvious codes like 1234 or your birth year
• Suspect someone knows your code? Change it in your profile, or ask your manager if you only have PIN login.

Good to know: Some sensitive actions (such as leaving POS mode or approving a void) may require manager approval when your own permissions are insufficient. The approver uses their regular personal PIN.