Open the cash drawer without a sale

Sometimes the drawer needs to open without a sale taking place – to give change, add a float or fix something. This is called a no-sale (opening the drawer without a sale) and it's something Swedish fiscal law keeps an eye on.

When is it used?

• You need to break a note for a guest
• You're adjusting or topping up the float in the drawer
• A colleague needs access to cash for a valid reason

Permission required

Opening the drawer without a sale is a protected action. It requires the right permission, and if the staff member doesn't have it a manager must approve with their manager PIN. The reason is simple: an open drawer with no link to a payment is sensitive, so Vendion makes sure every such opening can be followed up.

It's always logged

Every time the drawer opens without a sale it's recorded as a no-sale in the cash control, with the time and who did it. On the X and Z reports you'll see the line "Drawer openings (no-sale)" with the count for the period. That makes it easy for you as the owner to see if the drawer is opened unnecessarily often.

Good to know:

• On a normal cash payment the drawer opens automatically when the payment is registered – no no-sale is needed.
• Cash movements like deposits and withdrawals are handled in the till's finance view (Cash management), not as no-sales.

Tip: Keep the number of no-sales down. Lots of unnecessary drawer openings are a classic warning sign for shrinkage – and with Vendion's log you spot patterns per till and per person right away.