Report Absence and Request Time Off

All absence is reported in the same place in the staff portal: Tider › Frånvaro (time, absence). Some types go through immediately, others go to your manager for approval.

How to do it

1. Tap Tider (time) at the bottom of the portal
2. Choose the Frånvaro (absence) button above the list
3. Tap Ny anmälan (new report)
4. Choose Typ (type)
5. Choose Från (from). Till (to) is filled in with the same date; change it if you are away for more days
6. Write a Kommentar (comment) if you want — optional
7. Tap the button at the bottom

Below the dates it says how many days the report covers, for example 3 dagar (3 days). These are calendar days, weekends included, so it is not always the same number of holiday days. If Till is before Från the error is shown below the fields, and the button cannot be tapped until it is corrected.

The button changes text depending on what you chose: Registrera frånvaro (register absence) for sickness and childcare leave, Skicka anmälan (send report) for everything else. Above the button it says in plain words what will happen.

Choose the right type — it affects your pay

There are twelve types to choose from:

If the restaurant has extra leave days turned on there is also Extra ledighetsdag (extra leave day).

Permission: also choose Skäl för permission (reason), for example a close relative's funeral or an acute doctor's visit. Permission is at most one day, for a funeral at most three days including travel. If you choose more days a warning shows; your manager still decides (Gröna riksavtalet § 16, if your workplace has that agreement).

If it is your child who is ill you must choose VAB, not Sjukdom. The difference is not cosmetic: sickness triggers a qualifying deduction and sick pay from your employer, while VAB is handled as an absence deduction. Apply separately to Försäkringskassan for any VAB benefit; reporting in Vendion is not an application for benefit. Choosing the wrong type makes your pay wrong, and so check the type when reporting. If you have already sent the wrong type, tell your manager, who can correct it.

Sickness and VAB go through immediately

You do not ask permission to fall ill. If you report Sjukdom or VAB the absence is registered at once with status Godkänd (approved) — it does not sit waiting for anyone.

All other types get status Väntar (pending) and go to your manager.

Remember that a report in the app does not replace getting in touch. Call or message as you normally would so the restaurant has time to cover the shift.

Give your declaration when you are ill

Once your sick absence has started, the Lämna försäkran (give declaration) button appears on the row, with the text Lämna din försäkran, så kan sjuklönen betalas ut — give your declaration so sick pay can be paid. Sick pay is paid only once the declaration is given.

1. Tap Lämna försäkran
2. Answer how much your working capacity was reduced: fully (100 %), or partly 75, 50 or 25 %
3. Answer whether you receive sickness compensation paid while you work. Most people answer no. If you are unsure, ask your manager
4. Tap Lämna försäkran

You do not have to say what illness you have. Once the declaration is given it says Försäkran lämnad (declaration given) with the date. If you extend your sick absence, one declaration covers the whole period. If you gave the declaration on paper, your manager records it.

Half day

If you are away for only part of a day, From and To must be the same date. A checkbox then appears: Halv dag (half day). Tick it and enter Från kl and Till kl (from and to what time). Below the fields it then says for example Halv dag 08:00–12:00. If the end time is before the start time the error appears there, and the button cannot be tapped.

This matters for pay — half a sick day reported as a whole day becomes a full day of absence in the payroll data. The box only appears when the absence covers a single day; a time span across several days means something different.

Track your report and undo it

Every report gets a status:

• Väntar (pending) – your manager has not answered yet
• Godkänd (approved) – done
• Nekad (declined) – your manager said no
• Återkallad (withdrawn) – you changed your mind

As long as a request says Väntar, an Ångra (undo) button sits on the right of the row. Use it if you picked the wrong dates or no longer need the time off — then you do not have to ask your manager to delete it.

If your manager wrote a reason it appears under the row as Svar från chefen (reply from your manager). That applies both when they approved and when they declined.

Your holiday balance

If your employer has entered holiday data, a card appears at the top of the Absence tab: Semesterdagar kvar (holiday days left), with the holiday year and a breakdown into earned, taken and saved days.

If your employer runs payroll in Vendion Lön, the card is instead called Betalda semesterdagar att ta ut (paid holiday days to take). Below the heading it says when the balance was updated, for example Uppdaterat 31 oktober, and below the figure Kvar av årets betalda (left of this year's paid days) and any saved days. The same figures are on your payslip.

If you are paid holiday pay with your wages, the card says so instead, with the percentage. You then earn no vacation days, and Holiday is not among the absence types in the request.

If your employer runs payroll in Fortnox Lön, the card instead says that the balance is calculated there. You see it on your payslip.

The balance is also shown inside the request dialogue when you have chosen the Holiday type, so you can see straight away whether you have cover.

If the card is missing entirely it means there is no holiday record for you — not that you have zero days. Ask your manager.

If the "Ny anmälan" button is missing

Your restaurant can choose not to accept absence reports through the app. The button is then gone and it says Anmälan sker utanför appen (reporting happens outside the app), with an explanation that you should report the way you have agreed.

Your earlier reports remain and can be read as usual — only new ones are switched off.