Vendion
    Table Booking

    Configure Booking Settings

    4 min read#2

    Customize the booking system to your restaurant's needs.

    How to: To save general settings, you need Hantera restauranginställningar. Changes save automatically; wait for Inställning sparad (setting saved).

    1. Go to Bokning in the admin menu (under the APPAR heading)
    2. Open the Inställningar tab
    3. Under the Grundinställningar sub-tab you'll find:

    Available settings:

    SettingDescription
    Bordsbokning aktiveradEnable or hide table booking for guests
    Standard sittlängd (minuter)How long a booking lasts (default: 120 min)
    Min gästerMinimum number of guests per booking
    Max gästerMaximum number of guests per booking
    Min förbokningstid (timmar)How many hours before the guest can book at the latest
    Max förbokning (dagar)How many days ahead the guest can book
    Slot-intervallInterval between bookable times (15, 30, or 60 min)
    Automatisk bordstilldelningSystem assigns a table based on party size
    Tillåt gäst att avbokaGuest can cancel via SMS link
    Tillåt gäst att ändra bokningGuest can modify their booking
    Brytningstid onlineLatest point in the day guests can book online for the same day. Set per weekday. Empty = no limit

    Online booking cut-off – read this before setting it

    The cut-off gives your kitchen advance notice: set 2:00 PM on Saturday and guests can book Saturday's tables online until 2 PM that day, after which no times are shown for that date.

    The pitfall is what the guest sees afterwards. Without your own text it simply says "Online booking is closed for this date" – and many read that as fully booked and call instead of walking in. If you use a cut-off, you should also fill in your own text; see the next section.

    Text for your guests:

    Two free-text fields that control what guests read on your booking page. Both are optional – leave them empty and our standard texts are shown.

    FieldShown
    Text högst upp på bokningssidanAlways, whether the guest is booking a table, an event or an activity
    Text när dagen är stängd för onlinebokningInstead of "Online booking is closed for this date"

    Example for the second one: "Online booking is closed for today. You're welcome to walk in, or call us on +46 XX-XX XX XX."

    Line breaks are preserved, so you can write several lines. Maximum 500 characters per field.

    Its own text for a single day

    When you close a particular day – Christmas Eve, a weekend, a private event – that day can carry its own explanation. The Text till gästen field sits in the same dialog where you create the special period, under Skift & Tider → Specialperioder. That text replaces your usual closed text for the duration of the period.

    If two periods overlap on the same day, the shorter one wins. With both "Christmas break 20 Dec–7 Jan" and "Christmas Eve 24 Dec" carrying their own texts, the guest sees the Christmas Eve text on the 24th and the Christmas break text on the other days – you don't have to think about the order. Leave the period's field empty and your usual closed text is used.

    Avbokningsdeadline (timmar) is under No-show & SMS, in the Avbokning card.

    The No-show & SMS sub-tab additionally holds:

    SettingDefaultDescription
    Kräv kortgaranti för bokningarOffRequire a card at booking so the no-show fee can be charged. See Mark no-show
    Låt gäster skriva om sin bokningOffGuests can message you from their booking link. See Messages between guest and restaurant
    Skicka notis vid bokningshändelserOffEmail when a guest books, cancels or modifies online

    Tip: Preview the booking page after changing time rules. Check that guests see times and information that match your service.

    This feature is part of Vendion Booking.

    Curious how it looks in practice? Read more about the product or book a short demo.

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