Vendion
    Table Booking

    Mark No-Show

    1 min read#19

    If a guest doesn't show up, register it as a no-show.

    Step by step:

    1. Open Bookings in the POS
    2. Find the booking
    3. Click the booking
    4. Click "No-show"
    5. Confirm in the dialog

    What happens:

    • Status changes to No-show
    • The guest's no-show history is updated in the CRM
    • If the guest has more than 20% no-shows, a warning flag is displayed on future bookings

    Undo: If you marked no-show by mistake, you can click "Reactivate booking" to change back to confirmed.

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