Vendion
    Table Booking

    Manage a Booking

    2 min read#9

    All bookings can be managed directly in the booking calendar.

    Open a booking:

    • Click the booking in the list or on the floor map. In the timeline, click the block and choose Hantera bokning
    • The detail panel opens on the right

    Change status:

    FromToHow
    Confirmed/PendingSeatedClick "Gästen har anlänt" (Seat at table)
    Confirmed/PendingNo-showClick "No-show"
    Confirmed/PendingCancelledClick "Avboka"
    SeatedCompletedClick "Gäst lämnat / Klar"
    Cancelled/No-showConfirmedClick "Återaktivera bokning"

    Other actions:

    • Move table – Drag the booking to the correct table in the timeline or floor map. If it has Föreslagen placering or Bordet saknas, placement choices appear in the detail panel
    • Edit guest details – Choose Ändra bokning, edit the fields and click Spara ändringar
    • Internal notes – Write notes only staff can see (saved automatically)
    • Reply to the guest – The message thread is in the detail panel. Requires guest messaging to be enabled
    • POS-koppling – Shows whether an order is already linked. To start the order, open the booking view in the POS

    You need Redigera bokning permission to save edits. No-show marks the visit; charging a fee is a separate decision. Cancelling a paid ticket displays a specific refund choice – review the amount before confirming.

    Late warning: The detail panel warns after 30 minutes if the status remains Väntande or Bekräftad. The list and floor map instead use your Vyinställningar → Sen ankomst preference.

    This feature is part of Vendion Booking.

    Curious how it looks in practice? Read more about the product or book a short demo.

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