Booking View in the POS – Overview

Staff can view the restaurant’s bookings directly in the POS.

Open the booking view:

1. In the POS, choose the Bokningar (Bookings) tab

What you see:

• All bookings for the selected date, sorted chronologically
• Each booking shows: guest name, time, number of guests, status, table number
• Tap a booking to open the booking panel on the right
• Search by guest, phone or company and choose type: Alla, Bord, Resurs or Event
• Click Filter for status, source and shift. It also has Visa avbokade (Show cancelled): cancelled bookings are otherwise not shown in the timeline. The list always shows them

Views:

• Listvy – chronological list
• Tidslinjevy – bookings as time blocks. Tapping a block opens the booking
• Översikt med bordskarta – list and table map together

View buttons appear on larger screens. The first visit opens the list on mobile and the timeline on larger screens; the device then remembers your choice. Meddelanden opens guest booking conversations and Väntelista opens the day’s queue.

The booking panel: The panel has the tabs Bokning (Booking), Gäst (Guest), Logg (Log), Meddelanden (Messages, if messaging is on) and Detaljer (Details).

1. Under Bokning, Datum, Tid, Gäster and Bord (date, time, guests, table) each have an Ändra (Change) button. You choose the time with time buttons
2. When you change date, time, party size or table, the box under Bord tells you straight away whether the table is free. If it is not enough, it suggests another table (Byt till bord 5, Change to table 5). You can also press Välj annat bord (Choose another table) or Boka ändå (Book anyway)
3. Byt bord (Change table) opens its own step with all tables. Choose a table and press Använd bord 5 (Use table 5), or Avbryt (Cancel) to keep the old one. From there you also reach Välj på kartan (Choose on the map)
4. When something has changed, the footer shows Ändrat: … · Ångra · Spara (Changed · Undo · Save). Press Spara
5. The switches Låst bord (Locked table) and Överbokad med flit (Overbooked on purpose) under Bord apply at once

At the top are Skicka (Send: Bekräftelse igen, Påminnelse nu, Skriv SMS – confirmation again, reminder now, write SMS) and ⋯ with Ny bokning för gästen (New booking for the guest). Logg shows changes, moves and SMS. The footer shows the next step: Placera vid bord (Seat at table) and Kommer inte (Not coming), and Ångra Gått (Undo left) on a booking marked as left.

If you lack the Redigera bokning permission, the POS asks for a manager's PIN the first time you press Ändra or Skicka in the booking. A walk-in without name and phone can be filled in under Gäst without a PIN. Read more in Manage a Booking.

In the timeline: The open booking has a clear frame. Tapping an empty slot while a booking is open only closes the panel. The next tap opens Ny bokning (New booking).

Day note: If the date has a day note, it appears as a row at the top. It is written in admin and is read-only in the POS. See Day Note – Show What Is Happening Today.

Date navigation: Change day with arrows or click the date picker.