Register Guest Arrival

When a guest with a booking arrives at the restaurant, register their arrival in the POS.

Step by step:

1. Open the Bokningar (Bookings) tab in the POS
2. Find the booking (search by name or browse the list)
3. Click the booking – the detail panel opens
4. Click the green "Placera vid bord" (Seat at table) button – for resource bookings without a table it reads "Markera som ankommen" (Mark as arrived)
5. If tables are already assigned, confirm with Placera or choose Byt bord. Otherwise select a table in the dialog. Check seats and any warnings
6. Status changes to Sittande (seated) and arrival time is recorded. Timer display depends on your view settings

What happens:

• Resource bookings are marked arrived directly; they do not open a table tab
• Booking status changes to Sittande
• Arrival time is recorded
• Table is marked as occupied in the floor plan

Tip: Once you seat the guest at a table, that table opens automatically in the POS so you can start taking orders right away.

Seated the wrong booking? Open the booking and tap Ångra placering (Undo seating). It becomes confirmed again and the table is freed. The choice is not available when a tab is already linked to the booking. Read more in Manage a Booking.