Overview – How Vendion's Booking System Works

Vendion's booking system handles three complementary booking types in the same system – table bookings, events and bookable resources. Everything appears in the same calendar, shares the same SMS flow and is automatically linked to your CRM and POS.

Three booking types:

All three types share the same calendar and workflow – the only difference is what the guest books (a table, an event spot or a resource slot). Staff work the same way regardless of booking type.

Core features (all types):

• Guests book via your booking page, event page or resource page (link or QR code)
• You manage bookings in a shared calendar (timeline, list or floor plan)
• Automatic table assignment based on party size (table bookings)
• SMS confirmation and reminder sent automatically for all three types
• Guests can modify or cancel via a manage link
• All guest data is automatically linked to your CRM

Table booking only:

• Waitlist when fully booked (events and resources have no waitlist)
• Shifts and seating duration rules
• Automatic table assignment and table combination

Events only:

• One-time or recurring events
• Price per person and max guests per booking
• Table requirement can be linked to the event

Resources only:

• Recurring weekly availability per weekday
• Blocked dates for maintenance or private events
• Price per slot and slot duration (30/60/90/120 min)
• Guaranteed protection against double bookings

Booking statuses (shared across all types):

Booking sources: Each booking tracks its origin – manually in admin, online via the booking page, by phone, walk-in, Google, event page, resource page or via AI Boss.

Licensing: Events and resources are included in the Booking module (from SEK 490/month) or Vendion 360 (from SEK 2,490/month). Table booking is the base feature of the Booking module.