Redeem Gift Card in POS

Choose the Presentkort (Gift Card) payment method when a guest pays with a Vendion gift card. Its balance is used as payment; the goods and their VAT are calculated normally.

Redeem step by step

1. Add the order to the bill and select Ta betalt (Take payment).
2. Choose Presentkort.
3. Enter Kortkod (Card code) and select Hämta (Retrieve).
4. Check balance, status and expiry date.
5. Check Belopp att lösa in (kr) (Amount to redeem). Vendion suggests no more than the lower of the available balance and the amount still due. You can enter a smaller amount.
6. Select Lös in (Redeem). On success, the dialog closes and the payment appears on the purchase.
7. If money remains due, select another payment method and collect the remainder. When gift card payments cover the remaining amount, use Slutför köp (Complete purchase) to finish the purchase and receipt.

Spaces and hyphens are removed when looking up the code. This dialog has no separate camera flow for scanning a QR code.

Example: part payment

The bill is 750 SEK and the card has 500 SEK. Redeem 500 SEK and collect the remaining 250 SEK using another method, such as a bank card. The gift card balance becomes zero. Keep the code and original receipt in case the purchase is later returned.

Example: keep a balance

The bill is 320 SEK and the gift card has 500 SEK. After redemption, 180 SEK remains on the same code. The guest does not need to use the entire card in one visit. Partial use does not change the expiry date.

If redemption is rejected

A fully redeemed card has no remaining balance. Trying a smaller amount cannot make a void or expired card usable.

Chain cards

A card issued by another restaurant can be used when it was issued with chain validity and shared gift cards are enabled in the chain. Local cards are valid at their issuer. POS checks validity during lookup and redemption.

Returns or interrupted purchases

Check recorded payments before retrying if the result is unclear. Make a return from the original order in order history. The gift card payment can then be restored through the return flow; do not also issue a new compensation card before checking the refund result.