Issue Gift Card (Admin)

Use admin issuance when the restaurant gives a gift card without collecting payment in POS, for example as approved compensation. If the guest is buying the card, use POS gift card sales or the public shop.

Issue step by step

1. Select the correct restaurant and open Admin → Marknadsföring → Presentkort → Presentkort.
2. Select Utfärda (Issue). This requires permission to manage gift cards.
3. Enter Belopp (Amount) within the restaurant's limits.
4. Check the required Utgångsdatum (Expiry date) suggested from settings.
5. Enter recipient name, email and phone, plus an optional Hälsning (Greeting). Name and phone are required when anonymous issuance is disabled.
6. If Giltigt i hela kedjan (Valid throughout the chain) appears, select it when the card should work across the chain.
7. Select Utfärda.

What happens next?

The confirmation shows the code, balance and expiry date. Copy the code if needed and check delivery messages. When you enter recipient email or phone, Vendion attempts delivery to those contact details when issuing the card.

Plan the handover before selecting Issue. The dialog has no future delivery-date selector. A failed message does not remove the issued card; do not create another card solely because delivery failed.

Select Klar (Done) to return to the list. The card can then be used according to its balance, validity and any chain scope.

Records and accounting

Admin issuance records no customer payment and has no expense-account, compensation-type or approval-reason fields. The greeting is for the recipient and should not contain internal notes.

Keep the reason, amount and approver in your restaurant's normal records. Have the person responsible for accounting decide how to record the compensation. Do not assume that admin issuance automatically creates a recorded sale or posts to a specific expense account.

Check an issued card

Search by code, recipient, email or phone in the gift card list. It shows balance, original amount, expiry and status. If a card was issued incorrectly, an authorised person can select Makulera (Void) on an active card and enter a reason. Voiding blocks the card but does not refund money.

Change sales settings under Presentkort → Inställningar. Changing the default validity affects new cards; the list has no function for extending an existing card.