Sell Gift Card in POS

Gift cards are sold in the POS as a separate transaction (not part of a food order). Vendion opens a gift-card dialog where staff fill in amount, recipient information, and payment method. The entire flow is atomic — either everything is created, or nothing.

Where does staff find the function?

Depending on POS layout:

• Button in POS main menu: "Sell gift card"
• From Checkout modal: Icon / button in the sidebar
• From quick menu: Right-click → "Gift card"

Example scenario: Sell a 500 kr gift card

The guest says: "I want to buy a gift card for 500 kr that I will give to my sister."

Step 1: Open the dialog

Staff clicks "Sell gift card" → the gift-card dialog opens.

Step 2: Fill in the form

The dialog contains the following fields:

Step 3: Validate

• Amount must be > 0 and < the maximum amount (configurable per restaurant, default 10,000 kr).
• If phone is entered: format validation (+46 or 07XX).
• If email is entered: format validation.

Step 4: Click "Sell gift card"

The system runs the sale atomically:

1. Creates a new order (self-contained, not linked to a regular food order).
2. Adds an order line for the gift card:
   • Item name: "Gift card 500 kr"
   • Price: 500 kr
   • No VAT (VAT Act Chapter 5 § 40)
3. Registers payment via the selected payment method.
4. Issues the gift card with:
   • Unique code in format XXXX-XXXX
   • Balance: 500 kr
   • Status: active
5. Logs the issuance in the card history.
6. CCA-signs (control unit) — kassalagen (fiscal compliance).
7. Sends SMS to the recipient (if phone entered):

   Your gift card from MyRestaurant: ABCD-EFGH
   (500 kr, expires 2029-04-19).
   Message: Lovely dinner on me!
   

8. Prints receipt on the printer.

Atomicity: if anything fails → everything rolls back

If CCA signing fails, payment is rejected, or SMS cannot be sent:

• The entire transaction is rolled back.
• No card is created, no payment is registered, no receipt is printed.
• Cashier sees an error message and can try again.

Step 5: Success screen

After successful sale, the screen shows:

✓ GIFT CARD SOLD

   Code: ABCD-EFGH
   Amount: 500 kr
   Recipient: Anna Andersson
   Expires: 2029-04-19

   [ Copy code ]  [ Resend SMS ]  [ Print receipt ]  [ Done ]

The receipt:

The receipt shows:

Gift card 500 kr            500.00 kr
(no VAT — issuance)

Total:                       500.00 kr
Paid by card:                500.00 kr

Code: ABCD-EFGH
Expires: 2029-04-19

If customer lacks recipient info:

The guest might buy the gift card for themselves or want to give it as a physical gift. Then the recipient fields are left empty — the code is shown on the screen and receipt; staff can also write the code on a nice card.

Gift card receipt package:

Many restaurants have special receipt printers with colored paper / logo for gift cards. Contact Vendion support to configure this.

Chain scope checkbox:

If your restaurant is part of a chain with shared gift cards enabled, a checkbox "Valid at all chain restaurants" is shown. Checked → the card can be redeemed anywhere in the chain. See separate article "Gift Cards for Chains".

Permissions:

Staff needs the sell-gift-card permission. Junior staff without permission do not see the button.

Tips:

• Inform about validity: "The card is valid for 3 years from today."
• Show the code: Make sure the customer sees the code or gets it via SMS before they leave.
• Receipt to recipient: Offer to send the receipt via SMS to the recipient too.

See also:

• "Issue Gift Card from Admin" (without POS sale)
• "Send Gift Card via SMS to Recipient"
• "Redeem Gift Card in POS"