Send Gift Card via SMS to Recipient

Gift cards can be delivered by SMS and email. Timing depends on whether the card is sold in POS, issued in admin or bought in the public shop.

When selling in POS

Enter the recipient's phone and choose whether to notify them immediately. This is off initially, allowing the buyer to hand over the gift personally. After successful payment, the confirmation offers Skicka SMS till mottagaren (Send SMS to recipient) when a phone number is available. The button is disabled after a successful send.

You can also enter the buyer's contact details for delivery to the buyer. Keep the buyer and the intended recipient separate.

When issuing in admin

Under Admin → Marknadsföring → Presentkort → Presentkort → Utfärda, Vendion attempts delivery to the email and phone you enter. There is no separate option to delay the message. Check the contact details before issuing.

In the public shop

The guest enters the recipient. Only enabled delivery channels appear. With Schemalagd leverans (Scheduled delivery) enabled, the guest can select a future delivery date. Delivery starts after the completed purchase or when the selected delivery time arrives.

Edit the SMS text

1. Open Admin → Marknadsföring → Presentkort → Inställningar.
2. Find SMS-mall till mottagare (Recipient SMS template).
3. Write the text using these variables where needed:

4. Select Spara inställningar (Save settings).

Example: "You have a gift card from {restaurang}: {kod}, value {belopp}. Valid until {utgar}."

A personal greeting and an available digital-card link may also be added to the message. Keep the greeting brief and include only information intended for the recipient.

If the message does not arrive

Check the phone or email and whether delivery was selected. Read Vendion's confirmation; a sent message does not necessarily mean the recipient has already received or read it.

If the purchase is confirmed, do not sell another card to solve a delivery problem. Use available email delivery, copy the code or print the gift card while the POS confirmation is open. The local gift card list has no resend-SMS button. If an issued card's delivery needs investigation, collect the code, recipient and purchase time and contact Vendion support.

SMS is charged according to your restaurant's price list. Message length and characters can affect the number of SMS parts; do not assume one fixed character limit applies to every message.

Gift card delivery does not mean the recipient opted into future campaigns. Follow your usual marketing-consent procedure before adding them to promotional messages.