One of the most common questions is how to handle partial redemption – when the guest uses only a portion of the gift card balance. The key is that each redemption event is booked separately, but the liability on 2421 only decreases by the actual redemption amount.
The core principle
On partial redemption:
Concrete example – 500 SEK card used 3 times
The guest receives a 500 SEK gift card (day 1). Uses it for lunch 150 SEK (day 10), dinner 250 SEK (day 30) and coffee 100 SEK (day 60).
Day 1 (issuance):
Day 10 (redemption 150 SEK, food 12%):
Day 30 (redemption 250 SEK, food 12%):
Day 60 (redemption 100 SEK, food 12%):
Check: total VAT reporting
Total consumption via gift card: 500 SEK Total revenue booked: 133.93 + 223.21 + 89.29 = 446.43 SEK Total VAT booked: 16.07 + 26.79 + 10.71 = 53.57 SEK Sum: 446.43 + 53.57 = 500.00 SEK ✓
This matches exactly what the customer paid for the card. But VAT was triggered on three different dates (day 10, 30 and 60), not on day 1.
Reporting: outstanding gift card liability
At each month-end close, reconcile 2421 against the sum of remaining balance for all active gift cards. These two must match exactly.
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