Marketing
CRM Dashboard – Key Metrics
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Open Marknadsföring → Översikt (Marknadsföring → Overview). Choose 7 dagar, 30 dagar, 90 dagar or 12 mån. The period controls new guests, the timeline and campaign summary; totals are cumulative.
The dashboard gives you a quick overview of your guest relationships.
KPI cards:
| Metric | Description |
|---|---|
| Totalt gäster (total guests) | All registered guests |
| Stamgäster (Regulars) | 5+ visits |
| Nya gäster (new guests) | First visit within selected period |
| Riskgäster (at-risk guests) | Guests with the Riskgäst auto-tag; its default rule is 5+ visits and more than 60 days since the last visit |
Lifecycle funnel: Alla gäster → Återkommande (2+ visits) → Regelbundna (at least 2 visits, latest within 30 days) → Stamgäster (5+) → VIP (top 10% by spending)
Charts:
- Visit timeline (guests and revenue over time)
- Most popular dishes (top 10)
- Best guests (top 5 by spending)
- Tag distribution
- Campaign summary (campaigns, messages and recorded deliveries)
This feature is part of Vendion Marketing.
Curious how it looks in practice? Read more about the product or book a short demo.
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