Using AI Boss for Marketing
AI Boss helps with guests, tags, segments, campaigns and automations. Select the correct restaurant and open AI Boss in the administration sidebar. The assistant is available to the administrator group.
Start with a question
| Example | What you are asking for |
|---|---|
| “Find the guest Anders Andersson.” | Find the correct guest. Include a phone number if names overlap. |
| “Show the order history for the guest we just found.” | Read recorded order history. |
| “Show guests with the VIP tag.” | Inspect a tagged audience. |
| “Show our segments.” | Find saved audiences. |
| “Show our recent campaigns.” | Check campaigns and their status. |
| “Show results for Autumn Menu.” | Follow up recorded campaign results. |
| “Which automations are active?” | See which automated flows are enabled. |
Replies are mainly text. Find guests, tags and segments under Marknadsföring → Gäster → Register / Taggar / Segment (Marketing → Guests → Register / Tags / Segments). Campaigns and automations have their own main tabs.
Prepare a campaign
- Specify audience, channel and purpose. For example: “Create an SMS draft about our new autumn menu for guests tagged VIP. Do not send or schedule it.”
- Read the reply. Check that it is a draft and uses the intended audience.
- Open Marknadsföring → Kampanjer (Marketing → Campaigns) and review the text, recipients, contact details and consent for the chosen channel. If chat displays a campaign card, you can also read its preview.
- Choose to send only after reviewing the result. Then follow the campaign’s status and delivery results.
“Send the campaign” instructs the assistant to start sending. It differs from requesting a proposal. Explicitly say do not send when discussing or drafting a campaign. A later “stop” message cannot recall messages already sent.
Update guests and automations
You can also ask AI Boss to create or update tags, segments, guest information and automations. Specify the exact object and change. Review an automation’s trigger, audience and message before enabling it.
Include only personal information needed for the task. A guest record or a selected consent checkbox is not by itself evidence that you may send advertising. Check that the guest’s choice was recorded correctly before sending marketing.
If the answer is unclear
Check the result in Marknadsföring before repeating an instruction. A message saying a campaign has started does not mean every message was delivered. If no recipients are found, check the audience, contact information, unsubscribe status and consent for the selected channel.
This feature is part of Vendion Marketing.
Curious how it looks in practice? Read more about the product or book a short demo.
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