Guest Profile – Detailed Customer View

Click on a guest to see the full profile.

Profile overview (at the top):

• Name, phone, email, and birthday
• Source (via POS, booking, QR order, or manual)
• SMS and email consent (opt-in status)
• Tags (manual and automatic)
• Buttons: Edit, Send SMS, Send Email

Key figures (four cards):

• Visits (total)
• Total spend
• Average spend
• Frequency (e.g. "Every 14 days")

Sections (collapsible):

• Favorite dishes – Top 5 most-ordered dishes
• Recent visits – Paid orders with date and total (click to see the items)
• Bookings – Number of bookings, no-shows, and avg party size, plus upcoming and past bookings
• Activity log – Visits, tags, campaigns, and notes
• Notes – Editable internal staff notes
• GDPR – Consent status, export guest data, and erase guest data

Waiter Intel: An AI summary of the guest is shown near the top of the profile.

Edit: Click Edit to change name, phone, email, birthday, and consent. Notes are edited directly in the Notes section.