Stamp Cards in POS – Earn and Redeem

Stamp cards follow the guest linked to the bill. Paid purchases earn stamps automatically. Available rewards are checked when the payment view opens.

Find the card

1. Open the bill and link the correct guest through customer selection.
2. Add the products ordered, including any reward item.
3. Press Ta betalt.
4. Under Lojalitet → Klippkort, view the card name, current progress and available rewards.

Stamp cards can appear even with the points program inactive. A new guest starts collecting on an active card when their first qualifying purchase is paid, so the card need not already appear before that purchase.

Earn stamps

Loyalty reward items do not count as new purchases. A bill containing only such items earns no stamp under Per betald order. Reaching the target creates an available reward and the guest continues collecting towards the next.

Do not press + for every normal sale. Payment awards the stamps automatically. A manual plus adds an extra stamp.

Use an available free-item reward

The reward item must be on the bill before you open payment. An available reward discounts one existing unit to zero. It does not add more food to the order.

For example, with two espressos ordered and one free espresso available, automatic redemption makes one free and leaves one payable. If the reward is a pizza but the bill only contains coffee, the reward stays available.

The POS panel has no Lös in belöning button for stamp cards. Check the discount, quantities and final amount instead. An unused reward can show Belöning klar. At most one automatic reward per card applies to the same order.

Percentage reward

A percentage reward concerns the bill. If an equal or better order discount already exists, the reward should remain available. Choose the correct reward type in admin if the offer should cover one specific item. A 100% bill discount is not the same as one free lunch.

Manual correction

Use + / Ge stämpel for an intentional bonus or correction and − / Ångra stämpel for a mistaken stamp. Each press changes one stamp. A manager PIN may be needed if you lack permission.

These buttons do not assess whether the bill meets the ordinary earning rule. Use them for a clear reason under your restaurant’s procedures. The admin card editor has no member search with individual stamp adjustment.

Troubleshooting

If the issue remains, provide support with the guest, card and receipt number. Check the result of refunds or corrections before promising a new balance.