Stamp Cards – Reward Types

Under Admin → Marknadsföring → Klippkort, choose Belöning vid fullt kort. The two choices are Gratis vara and Procentrabatt. Choose the model that matches your promise to the guest.

Free item

Choose Gratis vara and select the item in Belöningsvara. Enter a clear Belöningstext, such as “One espresso”, then press Spara alla klippkort.

In the register, the reward item must already be on the bill. Opening Ta betalt checks available rewards and discounts one unit of the selected product by 100%. It does not automatically add an extra item. With three espressos ordered, one becomes free and two remain payable.

Without the item on the bill, the reward stays available. When it is present, check the discounted line before payment. The reward item earns no new stamps or points.

Discount on the bill

Choose Procentrabatt and enter Rabatt-% vid inlösen. For example, 10 gives a ten-percent reward. A value of 100 concerns the bill’s entire discountable amount, not just one lunch.

Automatic redemption compares the value with an existing order discount. If the existing discount is equal or better, the percentage reward should remain available. Do not add percentages together and promise that combined discount. Check the result when several offers apply.

Descriptions are not a third reward type

Beskrivning and Belöningstext explain terms to guests and staff; they do not create an action. Writing “Free dessert” alone does not select a dessert to discount.

There is no fixed-SEK reward, description-only custom reward, or mode enabling both types simultaneously. For one specific free product, choose Gratis vara; you do not also need to enter 100%.

Several earned rewards

A card requiring ten stamps can have two available rewards and one stamp towards the next after 21 stamps without redemption. Progress starts again when a new reward is earned, not when the previous one is collected.

Automatic register redemption uses at most one reward from the same card on one order. Other cards may have their own rewards. Check remaining rewards and the final amount before payment.

Online has a separate redemption flow

The guest can open Presentkort, poäng eller klippkort? and choose an available stamp-card reward. This manual online redemption uses the reward value as payment and does not add the reward item. Value is capped at the remaining amount due; one reward is consumed even if not all its potential value is needed.

Automatic free-item redemption, when applied in online payment, instead discounts an existing item. An automatic percentage reward online appears as Lojalitet klippkort in payment. Check the order contents and amount before payment in your chosen channel.

Choose a clear offer

“Ten purchased espressos earn one espresso” fits the free-item option. “Ten qualifying visits earn 20% off a future bill” fits the percentage option. Explain the earning rule, reward scope and redemption. Consider item costs together with other point and tier benefits when setting terms.