Loyalty Sidebar in POS

Link the guest to the bill and open Ta betalt. The Lojalitet panel shows available points and benefits. Its contents depend on membership, an active points program, stamp cards and tier benefits.

Points and tier

Members in an active program see their point balance and approximate SEK value. At 10 öre per point, 452 points equal 45.20 SEK. This values the entire balance; the order’s redemption cap may be lower.

The tier name uses the colour chosen under Marknadsföring → Lojalitet → Nivåer. Perk text may appear below the balance. This informs staff; it does not automatically create a booking or an item.

Redeem points

Presets of 100, 200, 500 and 1000 pts appear when the balance covers them. Larger presets are hidden. Max may appear for larger balances. Every choice is checked against the minimum, maximum share and order. Max does not guarantee its entire proposed amount fits the bill.

1. Check the guest and ask how many points they want to use.
2. Press a preset.
3. Approve with a manager PIN if required by your permissions.
4. Wait for confirmation and check the balance, discount and remaining amount.

Buttons lock during redemption or payment. If the order cap rejects an amount, use a smaller preset that satisfies the rules.

Tier free item

An available tier benefit appears as Nivåförmån: gratis [item] with Lämna ut. Press it to add the benefit and check the bill. If already used that day, the panel says so. This is separate from stamp cards and does not spend points like ordinary point redemption.

Previously configured point rewards may also appear when they exist and the guest can afford them. The admin loyalty settings currently have no Belöningar tab for creating new ones. Use the available tier settings when designing new benefits.

Stamp cards

Cards show the name, stamp progress and available rewards. They can appear even when the points program is inactive.

• + / Ge stämpel adds a stamp.
• − / Ångra stämpel corrects a stamp when possible.
• Adjustment may require a manager PIN.
• Belöning klar indicates an available reward.

The register has no separate Lös in belöning button for stamp cards. Opening the payment view automatically checks available rewards. A free-item reward requires the correct item already on the bill; otherwise the reward remains available. Check the discount before taking payment.

Missing panel or unexpected information

Check the linked guest and whether they have anything to display. A new guest may become a member only when their first qualifying purchase earns points. Stamp cards and tier benefits can provide content without an active points section.

There is no tier-date forecast behind the badge or separate undo-point-redemption button. Do not remove a discount and assume points return. For a mistake, check the ordinary cancellation/refund flow with a responsible colleague before redeeming again. To reload the panel, close and reopen payment after any ongoing payment has finished.