Event and Resource Bookings in the POS

View and manage event and resource bookings directly in the POS booking view. Because all three booking types live in the same system, staff see them in a unified view – but with clear labels showing the type.

Open Bord → Bokningar in the POS.

Where it's shown: Event and resource bookings appear in the POS booking view alongside regular table bookings. Each booking has a color-coded label:

Filter by type: In the booking view you can filter by:

• Alla (default)
• Bord
• Event – optionally choose a specific event
• Resurs – optionally choose a specific resource

The filter applies to the open view and is useful when, for example, you want to see "all of tonight's event guests" separately from regular service.

Manage event bookings:

• Click the booking – the detail panel opens
• You see: event name, start/end time, party size, special requests, allergens, price per person
• Change status (confirmed, seated, completed, no-show) just like for table bookings
• Use Skicka bekräftelse-SMS to resend confirmation, or Meddelanden for the booking conversation
• If the event requires a table, the assigned table is also shown

Manage resource bookings:

• Click the booking – the detail panel opens
• You see: resource name, resource type, slot time (e.g. 2pm–4pm), party size, price per slot
• Change status (confirmed, seated, completed, no-show)
• Event/resource time and placement cannot be changed in the POS edit form. Handle the change in admin and check availability and any payment
• An internal note does not block capacity. Use Ny bokning → Blockera resurstid to make a resource or unit unavailable

Same workflow: The status flow resembles table bookings, with arrival and payment handled according to booking type:

1. Booking comes in → status: Confirmed (or Pending)
2. Guest arrives → Placera vid bord to seat at a table; resources use Markera som ankommen → status Sittande
3. Visit ends → Markera klar → status Avslutad
4. No-show → Click "No-show" if the guest doesn't arrive

Link to order: Seating at a table opens its tab and can link the booking. Resource arrival does not automatically open a tab and there is no general “Go to order” button here. Take food and drink orders on the correct tab and check the guest link, for example for:

• Events where the guest orders food/drink beyond the ticket price
• Resources where food is included (e.g. private room with dinner)
• Bowling/karaoke where the guest wants snacks during the game

From POS to admin: Saved booking changes are available in admin too. Check history when needed. Available event capacity is checked when a guest makes a new online booking.

Current limitations:

• Walk-in creates an ordinary table booking. Book a spontaneous event guest on the correct occurrence through the event booking flow
• Ny bokning → Resursbokning creates a resource booking in the POS; Walk-in creates a regular table booking
• Paid event tickets need separate handling for party-size changes or cancellation. Read the refund dialog and check the outcome

Tips:

• Use the Event filter to get a quick overview of tonight's event guests
• Use the Resurs filter at opening to plan preparations (bowling lane, karaoke room)
• Open the detail panel before the event starts – that's where you see special requests and allergens that may affect preparations