Menu Filtering and Allergens for Guests
Online Order uses the allergen information you register for products. Guests can read product information and ask the AI assistant about ingredients and possible alternatives.
Register accurate information:
- In admin, open Meny → Produkter → Alla artiklar.
- Open the product and find Allergener.
- Select the allergens the product contains. Use Denna rätt innehåller inga allergener only when that statement is correct for the product.
- Save and check the information in the guest menu.
An empty allergen list is not the same as explicitly confirming that the dish contains none. Review the information when recipes or options change.
When a guest asks the AI assistant: The assistant can filter menu suggestions for an allergy or dietary preference and warn when a selected product contains a recorded allergen. If information is missing or the question cannot be interpreted reliably, the guest should be referred to staff.
Allergy questions are part of the chat assistance. The regular menu view has category selection; do not assume it includes a separate guest allergen-filter button.
In service: Keep the information consistent with what you prepare. An AI recommendation or missing allergen label is not a guarantee that a dish is safe for a particular guest. Ask guests with allergies to speak to staff so options and kitchen handling can also be checked.
This feature is part of Vendion Online Order.
Curious how it looks in practice? Read more about the product or book a short demo.
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