The Notification Bell – What Is Waiting and What Is Urgent

At the top right of admin sits a bell. The number on it tells you how many things are waiting for you to act.

It is important to know what the bell is not: it is neither a news list nor an activity feed. News about what Vendion has built lives under Nyheter (the sparkle icon next to it). The bell holds only things you need to deal with — and it empties as you deal with them.

If everything is in order it reads "Inga åtgärder just nu – allt är klart" (nothing to do right now). It is meant to look like that most of the time.

The main rule: items heal by themselves

Most items disappear automatically once the cause is resolved. Fill in the personal identity number and the identity-number item goes away. Approve the shift swap and the shift-swap item goes away. You do not tick anything off — the list mirrors reality.

That is also why you cannot dismiss everything. If you could hide "3 contracts awaiting signature" you would be hiding a real problem from yourself.

What stops work outright

Two items mean somebody cannot work until you act. They are marked critical and sit at the top.

"N personer kan inte stämpla in — personnummer saknas." The staff register requires the personal identity number by law, so the database refuses the clock-in. The person is standing at the time clock and cannot fix it themselves. This is the single most common reason someone calls you five minutes before a shift starts.

"Anställd utan inloggning" and "Anställd utan inloggning och PIN" — the person exists in the staff register but has no way into the system at all: no app, no portal, no till.

What carries a statutory deadline

Two items come from the Swedish Annual Leave Act, and both have a date that cannot be negotiated.

"N personer har semesterdagar som ska betalas ut." Section 26 a says days that could neither be saved nor taken must be compensated with holiday pay within one month of the end of the holiday year — that is, by 30 April. Vendion saves everything left over at the holiday-year rollover, which is generous to the employee, but the law only grants the right to save days in excess of twenty (s. 18). The item names who is affected before the deadline passes.

"N anställningar har passerat sitt slutdatum." Section 30 requires holiday compensation to be paid within one month of the employment ending. The payroll engine calculates the final settlement itself, but only in the pay period where the employment actually ends — miss that period and the liability stays put with nothing flagging it.

What costs money or produces wrong figures

• "Semesterlönesatsen matchar inte ert kollektivavtal." You are on 12 % while Gröna riksavtalet and Hängavtalet Visita sit at 12.72 %. Advisory only — the rate is your agreement choice and Vendion never changes it for you.
• "Kostavdrag dras utan att ni bokfört någon kostförmån." Staff are getting a net deduction for food you have not registered as providing.
• "Köket får ingen dricks trots inställd köksandel." You have set a kitchen share, but no role carries the Kök category — so the share is never distributed. See Tip distribution.
• "N anställda arbetar på flera restauranger i samma bolag." The restaurants share a company registration number and are therefore the same employer, but Vendion counts pay, overtime, sick-pay qualifying deductions and holiday per restaurant. Someone working at two of your places can therefore get, for example, a double qualifying deduction. The item names them so you can reconcile manually.

What is simply waiting for your decision

Shift requests, shift swaps, absence requests, unsigned contracts, unread guest messages and new hires ready to be scheduled. These also appear on the Start tab in Personal, so you can clear them where you already are.

When a message did not arrive

"Personalnotiser kunde inte skickas" and "N personalnotiser nådde inte fram" — a schedule or a news post could not be delivered to someone. Without this item that fact shows up nowhere, and the staff get blamed for not reading something they never received. Open the list and see who it concerns.

Dismissing an item

Some items have an ✕. Those are the advisory and event-based ones — things that do not heal by themselves but that you may have taken a view on. If there is no ✕, the item is state-based and disappears only when the state changes.

Dismissing is not marking as read. It remembers what made the item true. Dismiss the holiday pay rate at 12.00 % and if someone later changes it to 11.00 %, the item comes back — otherwise a dismissal this year would hide a real error next year.

The dismissal is stored in the system, not in your browser: dismiss it on the office computer and it is dismissed on your phone too. If there is more than one dismissible item, a Markera alla som klara (mark all as done) button appears.

Where the bell lives

In admin only. The actions concern one specific restaurant, and in SuperAdmin or the staff portal there is no selected restaurant to show them for.