Online Order
Activate and Configure Online Ordering
2 min read#2
How to activate Online Order, generate QR codes, copy sharing links, and customize the AI assistant's personality and greeting.
Activate ChatOrder
- Go to Admin → Online Order
- Click Activate ChatOrder
- Make sure your restaurant has a slug set (required for the link to work)
Three sharing methods
| Method | Description |
|---|---|
| Copy link | Copy a direct link to your online ordering. Share via SMS, email, or social media. |
| Generate QR code | Create a QR code for guests to scan. Download as PNG for printing or digital display. |
| Copy widget code | Copy an iframe code to paste into your own website. |
Customize AI personality
You can customize how the AI assistant (Chat Guest) communicates with your guests:
Predefined personalities:
- Professional – Formal and correct language
- Friendly – Relaxed and warm tone
- Playful – Humorous and informal
- Formal – Elegant and ceremonious
- Custom – Write fully custom instructions
Customizable fields:
- AI name – What the assistant calls itself (e.g., "Sofia", "Vendion")
- Greeting – The first message the guest sees
- Instructions – Specific rules for how the AI should behave (e.g., "Always recommend today's special first")
Tips
- Test the ordering flow yourself before activating it for guests
- Use QR codes on table cards, menus, or in your window
- Update your menu in the POS – it syncs automatically to Online Order
This feature is part of Vendion Online Order.
Curious how it looks in practice? Read more about the product or book a short demo.
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