Online Order
Activate and Configure Online Ordering
2 min read#2
How to activate Online Order, generate QR codes, copy sharing links, and customize the AI assistant's personality and greeting.
Activate Online Order
- Go to Admin → Online Order and open the Settings (Inställningar) tab
- Turn on the Online Order enabled (Online Order aktiverad) toggle (requires the Online Order module to be active – contact Vendion if the toggle is locked)
- Make sure your restaurant has a web address set (set under Admin → General → Company details; required for the ordering link to work)
Share your ordering link
Under the Share & link (Dela & länk) tab you choose what to share (e.g., the whole ordering page, straight to pickup, or a specific table) and get three outputs for each:
| Output | Description |
|---|---|
| Link | A direct link to your online ordering. Share via SMS, email, or social media. |
| QR code | A QR code for guests to scan. Download as PNG for printing or digital display. |
| Widget | An iframe code to paste into your own website. |
Customize the AI assistant
Under the AI assistant (AI-assistent) tab you customize how the AI assistant communicates with your guests:
Predefined personalities:
- Professional – Polite and concise
- Friendly – Warm and personal
- Playful – Humor and energy
- Formal – Elegant and sophisticated
- Custom – Write your own instructions
Customizable fields:
- Name – What the assistant calls itself (e.g., "Nova", "Sam"). A role label is added automatically so the guest understands it's an AI.
- Welcome message – The first message the guest sees (leave blank for an automatic message based on the chosen personality)
- Custom instructions – Specific rules for how the AI should behave (shown when you've selected the "Custom" personality)
Tips
- Test the ordering flow yourself before activating it for guests
- Use QR codes on table cards, menus, or in your window
- Update your menu in the POS – it syncs automatically to Online Order
This feature is part of Vendion Online Order.
Curious how it looks in practice? Read more about the product or book a short demo.
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