Overview – Loyalty, Gift Cards and Stamp Cards

Vendion Loyalty that gives you three retention tools in the same system as the POS, booking, and CRM. No external apps, no integrations – everything runs on the same customer data.

Three tools in one module:

All three are optional and can be toggled individually. They combine: a guest can simultaneously earn points, stamps, and pay with a gift card.

Why build loyalty inside Vendion rather than an external app?

• Same system as the POS – guest and bill are handled together
• Points earned automatically on paid orders – no membership card required
• Automatic membership when a linked guest first earns points – no apps to install
• Tags and segments connect automatically – tier progression instantly available in campaigns
• Full accounting integration – gift cards handled according to Swedish VAT law

Getting started:

1. Go to Marknadsföring → Loyalty → Settings
2. Toggle "Loyalty program active"
3. Configure earning (points per SEK) and redemption (value per point)
4. Create your tiers (Silver, Gold, Platinum, or custom names)
5. Link the guest to the bill before payment. Membership is created when the purchase earns points

Roles and permissions:

• Owner/manager: full control over loyalty settings
• Server in POS: can redeem points for guests (junior staff can be restricted)
• Guest: self-service via public link or checkout sidebar

Reporting:

• KPI cards on Marknadsföring → Overview show number of members, outstanding points (a point count), outstanding gift cards, and unredeemed stamp cards.
• Segment by tier in campaigns (e.g. "Send 15% discount to all Platinum members before the weekend").

Pricing: Loyalty is included in the Marketing module and in Vendion 360 – see the current price list at vendion.com/pris. Check the current terms for the functions you want to use.