Marketing

GDPR and Consent

1 min read#18

Vendion respects GDPR and guest privacy.

Opt-in management:

Each guest has separate consents for SMS and email
During online booking, the guest can check SMS and/or email consent
Guests without consent are automatically skipped in campaign sends

Unsubscription:

SMS: Guest replies "STOP" → automatically unsubscribed
Email: Unsubscribe link in footer → marked as unsubscribed
Unsubscribed guests receive no more messages (neither campaigns nor automations)
Unsubscription timestamp is saved for traceability

Cooldown (spam protection):

Max 1 automation of the same type per guest per 30 days
Max 2 automation messages per guest per week
Campaigns filter out guests without valid consent

This feature is part of Vendion Marketing.

Curious how it looks in practice? Read more about the product or book a short demo.

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Create a Campaign

Send an SMS or email to a group of guests with AI suggestions, variables, and scheduling.

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Build a custom automation with trigger, delay, filter, channel, and message. Built-in spam protection mechanisms.

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SMS Costs and Billing

Each SMS has a flat per-message price (see the current price list). Campaigns show cost before sending, every SMS is logged individually, and the total appears on the monthly invoice.

GDPR and Consent

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