Stamp Card Reward Redemption Online

Guests with an earned stamp-card reward can use it when ordering online. They must be connected to the correct verified profile.

Manual redemption in checkout:

1. Add the products the guest actually wants to the cart.
2. Continue to checkout and open Presentkort, poäng eller klippkort?.
3. Find the available stamp-card rewards and choose one.
4. Check confirmation and the remaining amount.
5. Complete payment for the rest of the order.

What does the guest receive? With manual online redemption, the reward value covers part of the payment. This button does not automatically add an extra coffee or dessert to the cart. Check that the order contains what the guest wants served.

The reward can be tied to a product or a percentage, according to the stamp-card settings. Its value can only cover the order's remaining amount. A reward is consumed even if that amount is less than its full value, so choose an order where the reward fits.

After redemption: The number of available rewards decreases. Earned rewards and current stamps are separate figures; redemption does not mean counting a lifetime stamp balance backwards. Multiple available rewards can be used while an amount remains to cover.

If a reward cannot be used: Check the guest's verified number, available rewards and that the order has not already been paid. If the error says the reward product is missing, a manager should check the card under Marknadsföring → Klippkort.

In this manual online flow, the value appears as Lojalitet among payment methods and does not reduce sales VAT. It differs from an automatic stamp-card discount on an ordered product. Check the actual order lines and payment methods when reconciling.