Reset Your Password
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Forgot your password, or just want to change it? You can sort it out yourself straight from the login page.
Request a reset link
- Go to the login page and click the Lösenord (Password) tab.
- Press Glömt lösenord? (Forgot password?) below the login button.
- Enter your email address.
- Press Send reset link.
If an account exists with that address, we'll send a link to your email. For security reasons we always say the email is on its way, whether or not the address exists.
Set a new password
- Open the email and click the link.
- Enter your new password (at least 10 characters).
- Enter the same password again to confirm.
- Press Update password.
Done! You're logged in straight away with the new password.
If the link doesn't work
The reset link is time-limited. If it has expired, you'll see a message to request a new one – just repeat the steps above.
You can also change your password while already logged in, under Min profil (My profile). See the article on changing your password and PIN.
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Your account password and your PIN are two different things. The password logs you into the app, the PIN identifies you quickly at the till. You change both under My profile.
