Vendion
    Catering

    Kitchen Brief and Kitchen Ticket

    3 min read
    Categories and articles

    The kitchen needs to know what to cook, for how many and when – not what it costs. That's why every order has a kitchen brief (Köks-PM).

    What the kitchen brief contains:

    • Order number, version and print date
    • Date, times, fulfilment method, address and number of covers
    • Specialkost och allergier (Dietary needs and allergies) at the top
    • The dishes with quantities and kitchen notes per line
    • Never prices. And the other way round: the customer's quote and confirmation never show the kitchen's internal notes

    Print, download or email: Open the order and go to Dokument → Köks-PM (Documents → Kitchen brief):

    • Skriv ut (Print) – prints on A4 from the browser. The button isn't available in the mobile app; use PDF or email there
    • PDF – downloads the kitchen brief as a PDF
    • Mejla köket (Email the kitchen) – sends the PDF. Recipients under Inställningar → Köks-PM (Settings → Kitchen brief) always get it, and you can tick more colleagues in the list

    Save the order first. Documents are always built from the saved order.

    Did the order change? The kitchen brief shows the version. If you change covers or dishes after the brief was sent, email it again. The notification bell reminds you about a confirmed order tomorrow without a kitchen brief for the latest version.

    Send a kitchen ticket: On production day you can send a ticket to the kitchen printer.

    1. Click Skicka bong (Send ticket) in the Dokument (Documents) box
    2. Choose stations. The preselection comes from Inställningar → Bong (Settings → Ticket)
    3. Send

    The ticket shows the order number, fulfilment method and time, covers, dishes with quantities, kitchen notes and dietary needs.

    Good to know about the ticket:

    • The button appears when the order is confirmed (or in the POS, or invoiced) and has at least one food or drink line
    • Only stations with a printer get a ticket. A screen (kitchen display) gets no ticket, and catering never appears on the kitchen display
    • The ticket is sent once per version. To print it again, tick Skriv ut igen även om bongen redan skickats för den här versionen (Print again even if the ticket was already sent for this version)
    • If the ticket doesn't reach a station, you're told which one so you can try again
    • An order sent to the POS is not printed to the kitchen again from there

    This feature is part of Vendion Catering.

    Curious how it looks in practice? Read more about the product or book a short demo.

    Read about Vendion CateringBook a demo

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