Catering – How the Module Works

With Catering you handle corporate lunches, conferences, parties and buffets for pickup in the same system as your POS. A catering order goes from inquiry to payment without email threads, PDF menus or separate spreadsheets.

What the module does:

• Receives catering inquiries from your website and booking page
• Takes orders online: the guest chooses day, time, number of guests and menu, and companies can order on invoice. See Receive Catering Orders Online
• Lets you build an order from menu items or free lines, and calculates VAT for you
• Sends a quote that the customer approves with their name via a link. The order confirmation is emailed automatically
• Gives the kitchen a kitchen brief (Köks-PM, without prices) and a kitchen ticket on production day
• Takes payment through the POS (card, Swish, cash or invoice) or by invoicing directly from the order

Licence and price: Catering is a separate module at SEK 490/month and is included in Vendion 360. If the restaurant doesn't have the module, Catering shows an information page instead of the tabs. Contact Vendion to switch it on.

How to find Catering: Open Admin → Catering. The page has four tabs:

The flow step by step:

1. An inquiry arrives from the web, or you create an order yourself. See Create a Catering Order
2. You add contents and prices and send the quote. See Send a Quote and Get the Customer's Approval
3. The customer approves, or you mark the order as confirmed after a phone call
4. The kitchen gets the kitchen brief and ticket. See Kitchen Brief and Kitchen Ticket
5. You take payment in the POS or invoice. See Get Paid: Send to the POS or Invoice

Order status:

VAT: VAT is calculated per line from the line's product group and the order's fulfilment method:

The VAT summary per rate shows in the order and on the quote. Check with your accountant whether a job is a plain food delivery or a catering service with serving.

Permissions: Under Admin → Användare → Behörighetsgrupper (Users → Permission groups) you'll find the Catering group:

• Se cateringuppdrag (View catering orders) – open the module and read orders
• Skapa och ändra uppdrag, skicka offert, köks-PM och bong (Create and edit orders, send quotes, kitchen briefs and tickets)
• Skicka cateringuppdrag till kassan (Send catering orders to the POS) – also covers Fakturera (Invoice) and Kreditera faktura (Credit invoice)

The notification bell in admin reminds you about:

• New catering inquiries
• A confirmed order tomorrow without a kitchen brief for the latest version
• An order whose date has passed but that was neither sent to the POS nor invoiced

Good to know:

• Catering does not appear in the POS online inbox or on the kitchen display. The kitchen brief and ticket are the kitchen's documents
• Orders are numbered per restaurant: C-1, C-2 and so on. The number appears on the quote, kitchen brief, ticket and bill