Fiscal Compliance for Online Orders

Online orders are handled fiscally correctly in Vendion. How an order is recorded depends on whether the guest dines in or picks up / gets the food delivered – the system chooses the right path automatically.

Two fiscal paths – automatic

When an online order is paid, Vendion chooses the path based on the order method:

You don't need to choose the path manually, and you don't need to re-ring the sale in the POS.

Table order = control unit just like the POS

When a guest sits at the table and orders via the table's QR code, the sale is treated exactly like a POS sale:

• The order is signed by the control unit and gets a control code
• The receipt gets a receipt number
• The sale is included in the Z-report
• Everything is included in SIE and Swedish Tax Agency exports

This requires the restaurant to have an active control unit (the same principle as for the POS). If there's no active control unit for online, the guest cannot place a table order – ask staff to take the order in the POS instead.

Pickup & delivery = distance sale

Pickup and delivery orders count as distance sales under the Swedish Tax Procedure Act (Ch. 39 § 3). Distance sales are exempt from the cash register and control unit requirement. This means:

• No control code is needed – this is correct under the law
• The sale is still journaled in the system (as a "distance sale") for full traceability
• It's included in your accounting, Z-report, and SIE export just like other sales

This is not a gap – it's how distance sales are meant to be handled per the Swedish Tax Agency.

What you as a restaurateur need to do

• Nothing special. The system chooses the right fiscal path automatically per order.
• Have an active control unit if you want to offer table ordering via QR (the same control unit the POS uses).
• Check your accounting as usual – online sales appear in reports, Z-report, and SIE export.

Returns of online orders

Returns are handled fiscally the same way as the purchase:

• Table order (dine-in) → return via the control unit
• Pickup/delivery → distance-sale return (journaled as distance sale, return)

Questions?

If you have questions about how a specific sale was recorded, contact support@vendion.com and we'll help you.