Fiscal Compliance for Online Orders

Online orders currently don't use the control unit; for fiscal safety use the POS. This is being updated.

What is control unit signing?

Under Swedish cash register law (SFS 2007:592), every sale registered in a cash register must be signed by a control unit (Certified Control Installation, CCA). The signing gives the receipt:

• A unique control code
• A sequence number
• Inclusion in the Z-report (daily register reconciliation)
• Eligibility for SIE and SKV export to the Swedish Tax Agency

The current situation

Online orders are currently not signed by the control unit. This means:

• For fiscal safety, the POS should be used for sales
• Online orders are included in internal sales reporting but lack the fiscal signature
• This is being updated

Legal consequence

The Swedish Tax Agency (Skatteverket) may, during a cash register audit, question online sales that lack a control code. In the worst case it can lead to:

• Remark in the audit protocol
• Cash register penalty fee (SEK 7,500 – 15,000 per violation)
• Questioning of your cash register registration

For most traditional à la carte restaurants this is a low practical risk since online order volume is small compared to POS orders. But if you run a pure takeaway or deliver primarily via Online Order, the risk is higher.

What we're working on

We're developing a solution where online orders are signed by the control unit – either directly or via a queue that ensures signing happens before the next Z-report. The goal is to maintain fiscal order without requiring extra hardware.

What you as a restaurateur should do

• Document the online order flow in your own cash register instruction so an auditor understands how it works
• Save all digital receipts from Online Order – they contain order details
• Keep online order volume below ~20% of total turnover until the gap is closed, if you want to minimize risk
• Watch our updates – we'll announce as soon as the update is ready

When will it be fixed?

We don't have an exact release date yet, but it's a priority issue. Contact support@vendion.com if you want to be notified when it's resolved.