Attach Restaurant to Chain

When your chain is created, you need to attach member restaurants. In Vendion's model, each restaurant is its own legal entity (typically an AB with its own org number), and the chain link is just a logical grouping – it doesn't create legal consolidation per se.

How to attach a restaurant

To attach a new restaurant to your chain, contact Vendion support. We handle the attachment for you, typically within 1-2 business days. This guards against unintended links that could affect multiple companies' data.

Info we need from you

When you reach out, have the following ready:

• Restaurant ID or name – which unit should be attached
• Your desired sharing flags – menu, brand, loyalty, gift cards (or just those you picked for the chain)
• Confirmation from the restaurant owner – that the attachment is approved (for legal purposes)

Prerequisites

Before a restaurant can be attached to a chain, it must:

1. Already exist in Vendion (be set up as its own restaurant)
2. Not belong to another chain – a restaurant can only be in one chain at a time
3. Have an owner who has approved the link
4. Have a bong/kitchen configuration that can map to the chain's menu template (if central menu management is on)

What happens right after attachment?

Once Vendion has attached the restaurant, it immediately appears in your chain dashboard at /chain/:slug/members. Depending on the chain's sharing flags, the following activate automatically:

Important: no existing local data is deleted or overwritten on attach. Menu, guests, and orders remain intact. The only change is belonging.

Example: Attach two existing restaurants

Say "Burger Buffet Holding AB" (type: franchise) should include:

• Burger & Co Stockholm
• Burger & Co Malmö

1. Alice (the chain owner) contacts Vendion support with the restaurant IDs and confirmation from each owner
2. Within 1-2 business days both units are attached
3. Both appear in the chain dashboard

Alice can now:

• See consolidated sales
• Build a menu template and publish to both
• Lock brand fields for both

Attaching restaurant that already has its own menu

If the restaurant already has its own menu (e.g. existed before the chain was created), the following happens on first menu publish:

1. Existing menu items are kept if they don't match anything in the template
2. Template items being published create new rows in local menu
3. Local admins can keep editing their existing items (not linked to template)

You can therefore have both template-linked items and free local items in the same restaurant. See Publish Menu.

Detach a restaurant

You can contact Vendion support anytime to detach a restaurant from the chain. Then:

• The restaurant becomes standalone again
• Locked brand fields are released
• Restaurant disappears from chain dashboard
• Template-linked menu items remain locally but the template link breaks
• Existing chain gift cards remain – but can no longer be redeemed here

See Move Restaurant from Chain to Standalone for edge cases.

Can a restaurant be in multiple chains?

No. A restaurant can belong to max one chain. If you need complex grouping – e.g. a restaurant being part of both a region and a nationwide chain – contact support. Typically it's solved with an overarching chain and permission groups instead of multiple parallel chains.

Next step: Read Chain Members and Permissions to understand the access model.