Vendion
    Chain Operations

    Chain Types – Franchise, Holding, Custom

    3 min read#2

    When you create a chain in Vendion, you specify a type that automatically sets four sharing flags. The type controls how much is shared between units. You can always fine-tune later in Chain Settings.

    The three types

    TypeShared menuBrand lockShared loyaltyShared gift cards
    Franchise
    Holding
    Custom

    1. Franchise

    All flags are enabled. This is classic franchising: central standards for menu, brand, and pricing – local units have minimal freedom outside explicitly unlocked fields.

    Example: "McDonald Sweden" – all units serve the same menu with central pricing. POS displays the chain menu; local overrides only allowed on unlocked fields.

    Typical customer: Franchisors who have licensed their brand and want to enforce brand + menu across all units.

    2. Holding

    Loyalty and gift cards are shared, but menu and brand are independent. This model suits holding companies that own multiple concepts under one umbrella – each concept keeps its identity but guests can earn points across the board.

    Example: A holding with three concepts (Thai Kitchen, Friday Grill, Farm & Table). Different menus, different branding – but the same gift card works everywhere and points pool in a shared loyalty profile.

    Typical customer: Multi-concept owners who want to maximize cross-selling without homogenizing brands.

    3. Custom

    All flags start OFF. You enable only what you want to share. The model is free-form – pick the exact combination that fits you.

    Example: Multi-unit owner with 3 restaurants under the same brand but in different cities – wants shared menu but not pooled loyalty (guests are local).

    Typical customer: Operators with unusual requirements or who want to experiment. Maximum flexibility.

    How flags control functionality

    FlagEnables
    Central menu managementMenu template and publishing
    Brand controlBrand lock, locked logo/colors/fonts
    Shared loyaltyPooled loyalty (planned Q2-Q3 2026)
    Shared gift cardsChain gift cards with intercompany

    When a flag is OFF, the corresponding menu is hidden in the chain console and access to chain data is blocked.

    Can I change the type later?

    The type itself isn't locked, but changing the flags affects visibility and availability. If you turn OFF shared menu after publishing a template, local copies "freeze" where they were – they still link to the template but no new publishes push.

    Recommendation: Choose type deliberately at start. Franchise or Holding are good starting points because they have sensible defaults. Custom suits those who know exactly what they need.

    Next step: Read about how your chain is created in Vendion.

    This feature is part of Vendion Chain Operations.

    Curious how it looks in practice? Read more about the product or book a short demo.

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